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Crucial accountability: tools for resolving violated expectations, broken commitments, and bad behavior

Detalles Bibliográficos
Autores principales: Patterson, Kerry, Grenny, Joseph, McMillan, Ron, Switzler, Al, Maxfield, David
Lenguaje:eng
Publicado: McGraw-Hill 2013
Materias:
Acceso en línea:http://cds.cern.ch/record/2658806