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Measurement madness: avoiding performance management pitfalls

A clearer, more accurate performance management strategy   Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work. We can now access incredible quantities of data, display, review and report complex information in real time, an...

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Detalles Bibliográficos
Autores principales: Gray, Dina, Martinez, Veronica, Micheli, Pietro, Pavlov, Andrey, Franco, Monica
Lenguaje:eng
Publicado: John Wiley & Sons 2014
Materias:
Acceso en línea:http://cds.cern.ch/record/2659752
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author Gray, Dina
Martinez, Veronica
Micheli, Pietro
Pavlov, Andrey
Franco, Monica
author_facet Gray, Dina
Martinez, Veronica
Micheli, Pietro
Pavlov, Andrey
Franco, Monica
author_sort Gray, Dina
collection CERN
description A clearer, more accurate performance management strategy   Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work. We can now access incredible quantities of data, display, review and report complex information in real time, and monitor employees and processes in detail. But have all these investments in collecting, analysing and reporting data helped companies, governments and people perform better?   Measurement Madness is an engaging read, full of anecdotes so peculiar you'll hardly believe them. Each one highlights a performance measurement initiative that went wrong, explains why and - most importantly - shows you how to avoid making the same mistake yourself. The dangers of poorly designed performance measurement are numerous, and even the best how-to guides don't explain how to avoid them. Measurement Madness fills in the gap, showing how to ensure you're measuring the right things, rewarding the behaviours that deserve rewarding, and interpreting results in a way that will improve things rather than complicate them. This book will help you to recognize, correct and even avoid common performance measurement problems, including:   Measuring for the sake of measuring Assuming that measurement is an instant fix for performance issues Comparing sets of data that have nothing in common and hoping to learn something Using targets and rewards to promote certain behaviours, and achieving exactly the opposite ones.   Reading Measurement Madness will enable you to design a simple, effective performance measurement system, which will have the intended result of creating value in your organization.
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spelling cern-26597522021-04-21T18:33:36Zhttp://cds.cern.ch/record/2659752engGray, DinaMartinez, VeronicaMicheli, PietroPavlov, AndreyFranco, MonicaMeasurement madness: avoiding performance management pitfallsInformation Transfer and ManagementA clearer, more accurate performance management strategy   Over the past two decades, performance measurement has profoundly changed societies, organizations and the way we live and work. We can now access incredible quantities of data, display, review and report complex information in real time, and monitor employees and processes in detail. But have all these investments in collecting, analysing and reporting data helped companies, governments and people perform better?   Measurement Madness is an engaging read, full of anecdotes so peculiar you'll hardly believe them. Each one highlights a performance measurement initiative that went wrong, explains why and - most importantly - shows you how to avoid making the same mistake yourself. The dangers of poorly designed performance measurement are numerous, and even the best how-to guides don't explain how to avoid them. Measurement Madness fills in the gap, showing how to ensure you're measuring the right things, rewarding the behaviours that deserve rewarding, and interpreting results in a way that will improve things rather than complicate them. This book will help you to recognize, correct and even avoid common performance measurement problems, including:   Measuring for the sake of measuring Assuming that measurement is an instant fix for performance issues Comparing sets of data that have nothing in common and hoping to learn something Using targets and rewards to promote certain behaviours, and achieving exactly the opposite ones.   Reading Measurement Madness will enable you to design a simple, effective performance measurement system, which will have the intended result of creating value in your organization.John Wiley & Sonsoai:cds.cern.ch:26597522014
spellingShingle Information Transfer and Management
Gray, Dina
Martinez, Veronica
Micheli, Pietro
Pavlov, Andrey
Franco, Monica
Measurement madness: avoiding performance management pitfalls
title Measurement madness: avoiding performance management pitfalls
title_full Measurement madness: avoiding performance management pitfalls
title_fullStr Measurement madness: avoiding performance management pitfalls
title_full_unstemmed Measurement madness: avoiding performance management pitfalls
title_short Measurement madness: avoiding performance management pitfalls
title_sort measurement madness: avoiding performance management pitfalls
topic Information Transfer and Management
url http://cds.cern.ch/record/2659752
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