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Root cause analysis: a step-by-step guide to using the right tool at the right time
INTRODUCTION TO ROOT CAUSE ANALYSISThe Scientific Method and Root Cause AnalysisThe Classic Seven Quality Tools for Root Cause AnalysisThe Seven Management ToolsOther Tools for Root Cause AnalysisExploratory Data Analysis and Root Cause AnalysisCustomer Complaint-Related Root Cause AnalysisExample o...
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Lenguaje: | eng |
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CRC Press
2014
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Acceso en línea: | http://cds.cern.ch/record/2659989 |