Root cause analysis: a step-by-step guide to using the right tool at the right time

INTRODUCTION TO ROOT CAUSE ANALYSISThe Scientific Method and Root Cause AnalysisThe Classic Seven Quality Tools for Root Cause AnalysisThe Seven Management ToolsOther Tools for Root Cause AnalysisExploratory Data Analysis and Root Cause AnalysisCustomer Complaint-Related Root Cause AnalysisExample o...

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Detalles Bibliográficos
Autor principal: Barsalou, Matthew A
Lenguaje:eng
Publicado: CRC Press 2014
Materias:
Information Transfer and Management
Acceso en línea:http://cds.cern.ch/record/2659989

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