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Warranty fraud management: reducing fraud and other excess costs in warranty and service operations

Detalles Bibliográficos
Autores principales:	Kurvinen, Matti, Töyrylä, Ilkka, Murthy, D N Prabhakar, Kammerer, Maximilian
Lenguaje:	eng
Publicado:	John Wiley & Sons 2016
Materias:	Information Transfer and Management
Acceso en línea:	http://cds.cern.ch/record/2662071

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