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The handbook of global outsourcing and offshoring

Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.

Detalles Bibliográficos
Autores principales: Oshri, Ilan, Kotlarsky, Julia, Willcocks, Leslie P
Lenguaje:eng
Publicado: Palgrave Macmillan 2015
Materias:
Acceso en línea:http://cds.cern.ch/record/2662375
Descripción
Sumario:Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.