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The heart of change: real-life stories of how people change their organizations

Moving beyond the process of change Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization—you need to change people's behavior. And that is never easy. The Heart of Change is your guide to he...

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Detalles Bibliográficos
Autores principales: Kotter, John P, Cohen, Dan S
Lenguaje:eng
Publicado: Harvard Business Review Press 2012
Materias:
Acceso en línea:http://cds.cern.ch/record/2663791

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