Practical queueing analysis

Queuing theory is a highly complex, but essential part of computer communications which deals with the efficient use of networked resources. This text enables the reader to use queuing analysis to solve practical problems without needing sophisticated mathematics. After discussing fundamental issues and characteristics, the book focuses on useful results and formulae, rather than background theory. A library of subroutines for building analysis programs is provided, as is a menu-driven program on the optional diskette.