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The desk and beyond: next generation reference services

The Desk and Beyond is intended to provide a thorough exploration of the present and possible future applications of eleven of the most promising new reference delivery methods. In order to reflect the growing role of the digital environment while still respecting the importance of in-person interac...

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Detalles Bibliográficos
Autores principales: Steiner, Sarah K, Madden, M Leslie
Lenguaje:eng
Publicado: Association of College & Research Libraries 2008
Materias:
Acceso en línea:http://cds.cern.ch/record/2698938
Descripción
Sumario:The Desk and Beyond is intended to provide a thorough exploration of the present and possible future applications of eleven of the most promising new reference delivery methods. In order to reflect the growing role of the digital environment while still respecting the importance of in-person interaction, a balance of physical and virtual methods has been maintained. This collection is intended to provide inspiration for potential reference services at your library; each chapter provides an introduction to an innovative service concept and an annotated list of sources for additional research.