Cargando…

Customer's New Voice: Extreme Relevancy and Experience through Volunteered Customer Information

Detalles Bibliográficos
Autor principal:	McKean, John
Lenguaje:	eng
Publicado:	Wiley 2014
Materias:	XX
Acceso en línea:	http://cds.cern.ch/record/2731404

Ejemplares similares

From Voices to Results - Voice of Customer Questions, Tools and Analysis
por: Coppenhaver, Robert
Publicado: (2018)

Social Customer Experience: Engage and Retain Customers through Social Media
por: Evans, Dave
Publicado: (2014)

Understanding customer needs: software QFD and the voice of the customer
por: Jayaswal, Bijay K, et al.
Publicado: (2007)

UnSelling: The New Customer Experience
por: Stratten, Scott
Publicado: (2014)

Customer Experience 3.0
por: Goodman, John
Publicado: (2014)

Customer Experience For Dummies
por: Barnes, Roy
Publicado: (2014)

The Customer Experience Book
por: Pennington, Alan
Publicado: (2016)

Transform Customer Experience
por: Villani, Isabella
Publicado: (2018)

How voice technologies enhance the customer experience
por: Edgar, Matthew
Publicado: (2018)

The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
por: Hildebrand, Volker
Publicado: (2011)

Your Customer Rules!: Delivering the Me2B Experiences That Today s Customers Demand
por: Price, Bill
Publicado: (2014)

Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
por: McDonald, Kelly
Publicado: (2012)

Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value
por: Gordon, Ian
Publicado: (2013)

Effect of Employee–Customer Interaction Quality on Customers’ Prohibitive Voice Behaviors: Mediating Roles of Customer Trust and Identification
por: Chen, Guofu, et al.
Publicado: (2021)

The Magic That Makes Customer Experiences Stick
por: Thomke, Stefan
Publicado: (2019)

Customer–Company Identification as the Enabler of Customer Voice Behavior: How Does It Happen?
por: Ran, Yang, et al.
Publicado: (2020)

Igniting Customer Connections: Fire Up Your Company's Growth By Multiplying Customer Experience & Engagement
por: Frawley, Andrew
Publicado: (2014)

The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers
por: Carroll, Becky
Publicado: (2011)

Customizing Chef
por: Cowie, Jon
Publicado: (2014)

Customer Care
por: Gannon-Leary, Pat
Publicado: (2010)

Customer Success
por: Mehta, Nick
Publicado: (2016)

Customer Obsessed
por: Berridge, Eric
Publicado: (2016)

The Customer Catalyst
por: Adlard, Chris, et al.
Publicado: (2019)

Customer CEO: How to Profit from the Power of Your Customers
por: Wall, Chuck
Publicado: (2013)

What You Can Learn From Your Customer's Customer
por: Sandor, Joseph
Publicado: (2013)

Achieving customer experience excellence through a quality management system
por: Jarvis, Alka, et al.
Publicado: (2016)

Using Information to Develop a Culture of Customer Centricity
por: Loshin, David
Publicado: (2013)

Map the Future of Design for Enhanced Customer Experience
por: Sawhney, Ravi
Publicado: (2010)

Great Customer Experience Starts with Product Management
por: LeMay, Matt
Publicado: (2018)

Achieving Patient (aka Customer) Experience Excellence
por: Dishongh, Rhonda, et al.
Publicado: (2013)

The Ten Principles Behind Great Customer Experiences
por: Watkinson, Matt
Publicado: (2013)

Customer Service: How to Attract, Retain, and Interact with High-Quality Customers
por: Havens, Jeff
Publicado: (2015)

The Customer Success Economy
por: Mehta, Nick, et al.
Publicado: (2020)

Brilliant Customer Service
por: Stevens, Debra
Publicado: (2010)

Communicating with Your Customers
por: Lee, Vivian
Publicado: (2020)

Lean Customer Development
por: Alvarez, Cindy
Publicado: (2017)

The Science of Customer Connections
por: Karrh, Jim
Publicado: (2019)

Customer-Driven Disruption
por: Sarkar, Suman
Publicado: (2019)

Managing Customer Service
por: Institute of Leadership, et al.
Publicado: (2013)

Augmented Customer Strategy
por: N'Goala, Gilles, et al.
Publicado: (2019)

Cannot write session to /tmp/vufind_sessions/sess_uj8fe802qolur4m10geglhhs1o