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The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

Detalles Bibliográficos
Autor principal: Dasu, Sriram
Lenguaje:eng
Publicado: McGraw-Hill 2013
Materias:
XX
Acceso en línea:http://cds.cern.ch/record/2736528
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author Dasu, Sriram
author_facet Dasu, Sriram
author_sort Dasu, Sriram
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institution Organización Europea para la Investigación Nuclear
language eng
publishDate 2013
publisher McGraw-Hill
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spelling cern-27365282021-04-21T17:56:56Zhttp://cds.cern.ch/record/2736528engDasu, SriramThe Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's BusinessXXMcGraw-Hilloai:cds.cern.ch:27365282013
spellingShingle XX
Dasu, Sriram
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
title The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
title_full The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
title_fullStr The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
title_full_unstemmed The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
title_short The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
title_sort customer service solution: managing emotions, trust, and control to win your customer's business
topic XX
url http://cds.cern.ch/record/2736528
work_keys_str_mv AT dasusriram thecustomerservicesolutionmanagingemotionstrustandcontroltowinyourcustomersbusiness
AT dasusriram customerservicesolutionmanagingemotionstrustandcontroltowinyourcustomersbusiness