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The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
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Lenguaje: | eng |
Publicado: |
McGraw-Hill
2013
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Acceso en línea: | http://cds.cern.ch/record/2736528 |
_version_ | 1780967571492700160 |
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author | Dasu, Sriram |
author_facet | Dasu, Sriram |
author_sort | Dasu, Sriram |
collection | CERN |
id | cern-2736528 |
institution | Organización Europea para la Investigación Nuclear |
language | eng |
publishDate | 2013 |
publisher | McGraw-Hill |
record_format | invenio |
spelling | cern-27365282021-04-21T17:56:56Zhttp://cds.cern.ch/record/2736528engDasu, SriramThe Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's BusinessXXMcGraw-Hilloai:cds.cern.ch:27365282013 |
spellingShingle | XX Dasu, Sriram The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business |
title | The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business |
title_full | The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business |
title_fullStr | The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business |
title_full_unstemmed | The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business |
title_short | The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business |
title_sort | customer service solution: managing emotions, trust, and control to win your customer's business |
topic | XX |
url | http://cds.cern.ch/record/2736528 |
work_keys_str_mv | AT dasusriram thecustomerservicesolutionmanagingemotionstrustandcontroltowinyourcustomersbusiness AT dasusriram customerservicesolutionmanagingemotionstrustandcontroltowinyourcustomersbusiness |