The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

Detalles Bibliográficos
Autor principal: Dasu, Sriram
Lenguaje:eng
Publicado: McGraw-Hill 2013
Materias:
XX
Acceso en línea:http://cds.cern.ch/record/2736528

Internet

http://cds.cern.ch/record/2736528

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