Cargando…

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business

Detalles Bibliográficos
Autor principal:	Dasu, Sriram
Lenguaje:	eng
Publicado:	McGraw-Hill 2013
Materias:	XX
Acceso en línea:	http://cds.cern.ch/record/2736528

Ejemplares similares

At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques
por: Eliason, Frank
Publicado: (2012)

Buyer Personas: How to Gain Insight into your Customer's Expectations, Align your Marketing Strategies, and Win More Business
por: Revella, Adele
Publicado: (2015)

The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers
por: Carroll, Becky
Publicado: (2011)

How to Identify the Best Customers for Your Business
por: Skinner, Ben
Publicado: (2013)

Persuasive business proposals: writing to win more customers, clients, and contracts
por: Sant, Tom
Publicado: (2012)

Persuasive business proposals: writing to win more customers, clients, and contracts
por: Sant, Tom
Publicado: (2003)

The Expansion Sale: Four Must-Win Conversations to Keep and Grow Your Customers
por: Peterson, Erik
Publicado: (2020)

Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty
por: Thompson, Harvey
Publicado: (2014)

The CustomerCentric Selling® Field Guide to Prospecting and Business Development: Techniques, Tools, and Exercises to Win More Business
por: Walker, Gary
Publicado: (2013)

Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most
por: Bueno, Bolivar
Publicado: (2012)

Delight Your Customers
por: Curtin, Steve
Publicado: (2013)

Communicating with Your Customers
por: Lee, Vivian
Publicado: (2020)

Be Your Customer's Hero
por: Toporek, Adam
Publicado: (2015)

Managing Customer Service
por: Institute of Leadership, et al.
Publicado: (2013)

The customer-funded business : start, finance, or grow your company with your customers' cash
por: Mullins, John W
Publicado: (2014)

Winning Body Language for Sales Professionals: Control the Conversation and Connect with Your Customer-without Saying a Word
por: Bowden, Mark
Publicado: (2012)

Customer CEO: How to Profit from the Power of Your Customers
por: Wall, Chuck
Publicado: (2013)

What You Can Learn From Your Customer's Customer
por: Sandor, Joseph
Publicado: (2013)

Business Express: Developing Business and Customer Awareness
por: Miller, Douglas
Publicado: (2017)

Why Customers Leave (And How to Win Them Back)
por: Avrin, David
Publicado: (2019)

Winning with Customers: A Playbook for B2B
por: Pigues, D
Publicado: (2010)

Buy It!: What's in It for Your Customers?
por: Magnacca, Mark
Publicado: (2010)

Inside Your Customer's Imagination
por: Bell, Chip
Publicado: (2020)

Your Customers' Perception of Quality
por: Kureemun, Baboo, et al.
Publicado: (2011)

Salesforce.com customization handbook : customize Salesforce to automate your business requirements
por: Gupta, Rakesh, et al.
Publicado: (2014)

Competing for Customers: Why Delivering Business Outcomes is Critical in the Customer First Revolution
por: Dasteel, Jeb
Publicado: (2016)

Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers
por: Cundari, Aldo
Publicado: (2015)

Treat Your Employees Like Customers
por: Davis, Alison
Publicado: (2011)

Customer Service Management Training 101
por: EVENSON, Renee
Publicado: (2011)

Business development: customer-oriented business development for successful companies
por: Kohne, Andreas
Publicado: (2019)

Mastering Microsoft Dynamics 365 customer engagement: an advanced guide to developing and customizing CRM solutions to improve your business applications
por: Somani, Deepesh
Publicado: (2019)

The Network Always Wins: How to Influence Customers, Stay Relevant, and Transform Your Organization to Move Faster than the Market
por: Hinssen, Peter
Publicado: (2015)

Your Customer Rules!: Delivering the Me2B Experiences That Today s Customers Demand
por: Price, Bill
Publicado: (2014)

Digilogue: How to Win the Digital Minds and Analogue Hearts of Tomorrow's Customer
por: Sorman-Nilsson, Anders
Publicado: (2013)

Empowered: unleash your employees, energize your customers, and transform your business
por: Bernoff, Josh, et al.
Publicado: (2010)

Winning the Customer: Turn Consumers into Fans and Get Them to Spend More
por: Imbriano, Lou
Publicado: (2011)

Brilliant Customer Service
por: Stevens, Debra
Publicado: (2010)

Customer Service Training
por: Delvin, Kimberly
Publicado: (2015)

Your Brand Is Not Your Logo: It Is an Experience that Lives in Your Customer's Gut
por: Brunner, Robert
Publicado: (2010)

QR Codes Kill Kittens: How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground
por: Stratten, Scott
Publicado: (2013)

Cannot write session to /tmp/vufind_sessions/sess_dmveelujj927on4u6b8u4jgkoc