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Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

Detalles Bibliográficos
Autor principal:	Paharia, Rajat
Lenguaje:	eng
Publicado:	McGraw-Hill 2013
Materias:	XX
Acceso en línea:	http://cds.cern.ch/record/2736536

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