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What Unhappy Customers Want
Autor principal: | |
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Lenguaje: | eng |
Publicado: |
MIT Sloan Management Review
2014
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Materias: | |
Acceso en línea: | http://cds.cern.ch/record/2736872 |
_version_ | 1780967644639264768 |
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author | Broetzmann, Scott |
author_facet | Broetzmann, Scott |
author_sort | Broetzmann, Scott |
collection | CERN |
id | cern-2736872 |
institution | Organización Europea para la Investigación Nuclear |
language | eng |
publishDate | 2014 |
publisher | MIT Sloan Management Review |
record_format | invenio |
spelling | cern-27368722021-04-21T17:56:24Zhttp://cds.cern.ch/record/2736872engBroetzmann, ScottWhat Unhappy Customers WantXXMIT Sloan Management Reviewoai:cds.cern.ch:27368722014 |
spellingShingle | XX Broetzmann, Scott What Unhappy Customers Want |
title | What Unhappy Customers Want |
title_full | What Unhappy Customers Want |
title_fullStr | What Unhappy Customers Want |
title_full_unstemmed | What Unhappy Customers Want |
title_short | What Unhappy Customers Want |
title_sort | what unhappy customers want |
topic | XX |
url | http://cds.cern.ch/record/2736872 |
work_keys_str_mv | AT broetzmannscott whatunhappycustomerswant |