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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Detalles Bibliográficos
Autor principal: Michelli, Joseph
Lenguaje:eng
Publicado: McGraw-Hill 2008
Materias:
XX
Acceso en línea:http://cds.cern.ch/record/2742088
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author Michelli, Joseph
author_facet Michelli, Joseph
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publishDate 2008
publisher McGraw-Hill
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spelling cern-27420882021-04-21T16:45:10Zhttp://cds.cern.ch/record/2742088engMichelli, JosephThe New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel CompanyXXMcGraw-Hilloai:cds.cern.ch:27420882008
spellingShingle XX
Michelli, Joseph
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
title The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
title_full The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
title_fullStr The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
title_full_unstemmed The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
title_short The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
title_sort new gold standard: 5 leadership principles for creating a legendary customer experience courtesy of the ritz-carlton hotel company
topic XX
url http://cds.cern.ch/record/2742088
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