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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Autor principal: | |
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Lenguaje: | eng |
Publicado: |
McGraw-Hill
2008
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Materias: | |
Acceso en línea: | http://cds.cern.ch/record/2742088 |
_version_ | 1780968488841510912 |
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author | Michelli, Joseph |
author_facet | Michelli, Joseph |
author_sort | Michelli, Joseph |
collection | CERN |
id | cern-2742088 |
institution | Organización Europea para la Investigación Nuclear |
language | eng |
publishDate | 2008 |
publisher | McGraw-Hill |
record_format | invenio |
spelling | cern-27420882021-04-21T16:45:10Zhttp://cds.cern.ch/record/2742088engMichelli, JosephThe New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel CompanyXXMcGraw-Hilloai:cds.cern.ch:27420882008 |
spellingShingle | XX Michelli, Joseph The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company |
title | The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company |
title_full | The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company |
title_fullStr | The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company |
title_full_unstemmed | The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company |
title_short | The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company |
title_sort | new gold standard: 5 leadership principles for creating a legendary customer experience courtesy of the ritz-carlton hotel company |
topic | XX |
url | http://cds.cern.ch/record/2742088 |
work_keys_str_mv | AT michellijoseph thenewgoldstandard5leadershipprinciplesforcreatingalegendarycustomerexperiencecourtesyoftheritzcarltonhotelcompany AT michellijoseph newgoldstandard5leadershipprinciplesforcreatingalegendarycustomerexperiencecourtesyoftheritzcarltonhotelcompany |