Maintenance Cost Working Group Implementation

The EN department has created a working group to analyse the maintenance activities with an emphasis on cost reduction. This paper reports the main four goals to be reached during the implementation activities of the working group. It shows the approaches followed by each EN group and the associated results. Their specific contexts (technical, organisational...) will be put in perspective. The paper illustrates how consensus was built to deal with the harmonisation of practices and the groups’ particularities. The innovative context of this working group influenced the specifications writing for the services contracts to be renewed. With the experience gained, it is clarified how these goals could become processes.