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Customer service on the internet: building relationships, increasing loyalty, and staying competitive
| Autor principal: | |
|---|---|
| Lenguaje: | eng |
| Publicado: |
Wiley
2000
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| Materias: | |
| Acceso en línea: | http://cds.cern.ch/record/457567 |
| _version_ | 1780896308566949888 |
|---|---|
| author | Sterne, Jim |
| author_facet | Sterne, Jim |
| author_sort | Sterne, Jim |
| collection | CERN |
| id | cern-457567 |
| institution | Organización Europea para la Investigación Nuclear |
| language | eng |
| publishDate | 2000 |
| publisher | Wiley |
| record_format | invenio |
| spelling | cern-4575672021-04-22T02:58:40Zhttp://cds.cern.ch/record/457567engSterne, JimCustomer service on the internet: building relationships, increasing loyalty, and staying competitiveComputing and ComputersWileyoai:cds.cern.ch:4575672000 |
| spellingShingle | Computing and Computers Sterne, Jim Customer service on the internet: building relationships, increasing loyalty, and staying competitive |
| title | Customer service on the internet: building relationships, increasing loyalty, and staying competitive |
| title_full | Customer service on the internet: building relationships, increasing loyalty, and staying competitive |
| title_fullStr | Customer service on the internet: building relationships, increasing loyalty, and staying competitive |
| title_full_unstemmed | Customer service on the internet: building relationships, increasing loyalty, and staying competitive |
| title_short | Customer service on the internet: building relationships, increasing loyalty, and staying competitive |
| title_sort | customer service on the internet: building relationships, increasing loyalty, and staying competitive |
| topic | Computing and Computers |
| url | http://cds.cern.ch/record/457567 |
| work_keys_str_mv | AT sternejim customerserviceontheinternetbuildingrelationshipsincreasingloyaltyandstayingcompetitive |