New Operation and Maintenance Contract for Electrical Network

The Electrical Exploitation is one of the few remaining operation services at CERN which nearly entirely relies on the CERN staff. Last year CERN policy, in connection with the LHC project needs, have led to the formulation of the strategy of out-sourcing of the Electrical Exploitation activities, market survey and subsequent Invitation to Tender. The following paper presents the approach used in the preparation of the Invitation to Tender and in solving of the out-sourcing issues applied to the operation and maintenance of the CERN electrical network. In particular the problems of the results oriented contract, quality assurance and performance as well requirement of the constantly increasing productivity of the Contractors team are treated. The paper gives also the particularities of the application of the out-sourcing to the electrical operation service as will as techniques used for the estimation of the work load of the activities being outsourced.