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Service Design for Six Sigma: A Roadmap for Excellence

Detalles Bibliográficos
Autores principales:	El-Haik, Basem, Roy, David M
Lenguaje:	eng
Publicado:	Wiley 2005
Materias:	Information Transfer and Management
Acceso en línea:	http://cds.cern.ch/record/991587

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