New results on soft particle production in heavy-ion collisions with LHCb

In this contribution, the latest measurements on soft particle production in ion and $pp$ collisions made by the LHCb experiment are reported. The proceeding addresses antiproton production in $p$He collisions, the measurement of Bose-Einstein correlations of same-charged pions in $pp$ collisions and the latest advances with prompt photon production in $p$Pb at LHCb. All these measurements cover a wide range of physics cases, opening new horizons in heavy-ion physics at LHCb.