CERN accelerator operations' Planning Manager and Dashboard

Running CERN’s complex of accelerators and infrastructure requires the seamless collaboration of many people, such as operators, experts and people-on-call to name only a few. Distributed in teams from different groups, it is important to centralise schedule planning and operational information and make this information readily available. In the operation’s group these tasks are handled by two applications to manage shift work as well as on-call services and expert services. At the beginning of 2018, a project was started to replace the ageing application used to manage the on-call services. While collecting requirements we realised a more flexible application was needed to suit a broader set of customers, and to offer a more generic, people-oriented tool. The new planning tool consists of two separate applications: The “Planning Manager”, which is used to organise work schedules of a team’s members, and to keep each group’s planning up-to-date, coherently, and visible to all involved. The “Planning Dashboard”, which allows any user to create a customised view of the available services they use.