El conocimiento teórico de la materia de consulta en los programas de dos escuelas de bibliotecología en México

THE PRINCIPAL OBJETIVE OF THIS STUDY IS TO RESEARCH THE EXISTENCE OF THEORETICAL BASES IN THE AREA OF REFERENCE SERVICE IN THE BACHELOR PROGRAMS OF LIBRARY SCIENCE IN THE ESCUELA NACIONAL DE BIBLIOTECONOMÍA Y ARCHIVONOMÍA (ENBA) AND THE ESCUELA DE BIBLIOTECONOMÍA DE LA UNIVERSIDAD DE SAN LUIS POTOSÍ (UASLP). THE ARCHIVE THAT END, I BEGAN WITH WHAT IS AND WHAT SHOULD BE THE SERVICE OF REFERENCE SERVICE BASED UPON THEORETICAL AND PRACTICAL KNOWLEDGE OBTAINED IN THE STUDY AND EXERCISE OF OUR PROFESSION AND IN THE RESULTS OF THE ANALYSIS OF DOCUMENTS OF DIVERSE THEORETICIANS WHO HAVE WRITTEN ON THE SUBJECT. THERE EXISTS A DEVELOPED BODY OF THEORY WRITTEN ABOUT THE DIFFERENT ASPECTS RELATED TO THIS SERVICE. THE THEORIES IDENTIFIED FOR OUR STUDY CAN BE CLASSIFIED INTO THE FOLLOWING LARGE CATEGORIES CONSIDERED FUNDAMENTAL FOR OUR TOPIC: THE LIBRARIAN, COMMUNICATION, THE SERVICE OF REFERENCE SERVICE, THE LIBRARY USER AND THE SOCIAL FUNCTION OF THE SERVICE OF REFERENCE SERVICE, ASPECTS WHICH ARE DEVELOPED THROUGHOUT THIS DOCUMENT.