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Knowledge management in the services industry of Medellin

THE PAPER DESCRIBES THE DEVELOPMENT OF RESEARCH ON THE "INFLUENCE OF KNOWLEDGE MANAGEMENT IN THE SERVICES ENTERPRISES OF THE MEDELLIN BETWEEN 1995 AND 2001". ITS BASIS WAS MANAGEMENT COMPRISING DOCUMENTATION, TERMINOLOGY; STANDIZATION; TECHNOLOGICAL MANAGEMENT AND ORGANIZATIONAL LEARNING T...

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Detalles Bibliográficos
Autores principales: MUNERA TORRES, MARÍA TERESA, MEJÍA CORREA, ADRIANA, FRANCO GÓMEZ, JOSÉ GREGORIO, PABON, ÁNGEL, ARILOG, REGINA, ORTEGA LOBO, ÓSCAR
Formato: Online Artículo
Lenguaje:spa
Publicado: Instituto de Investigaciones Bibliotecológicas y de la Información 2003
Materias:
Acceso en línea:http://rev-ib.unam.mx/ib/index.php/ib/article/view/4023
https://dx.doi.org/10.22201/iibi.0187358xp.2003.35.4023
Descripción
Sumario:THE PAPER DESCRIBES THE DEVELOPMENT OF RESEARCH ON THE "INFLUENCE OF KNOWLEDGE MANAGEMENT IN THE SERVICES ENTERPRISES OF THE MEDELLIN BETWEEN 1995 AND 2001". ITS BASIS WAS MANAGEMENT COMPRISING DOCUMENTATION, TERMINOLOGY; STANDIZATION; TECHNOLOGICAL MANAGEMENT AND ORGANIZATIONAL LEARNING TOOLS. THESE ASPECTS CONTRIBUTE TO THE OPTIMIZATION OF THE INTELLECTUAL CAPITAL OF ANY ORGANIZATION AND THEREFORE INFLUENCE THE BETTER OF THE DAILY PROCESSES OF STITUTIONS. THE AIM OF THIS PAPERIS TO INCREASE AWARENESS OF THE IMPOTANCE KNOWLEDGE MANAGEMENT HAS FOR THE INDUSTRY, AND TEHE DYNAMIC ROLE THE LIBRARIAN PLAYS IN THESE PROCESSES.