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Knowledge management in the services industry of Medellin
THE PAPER DESCRIBES THE DEVELOPMENT OF RESEARCH ON THE "INFLUENCE OF KNOWLEDGE MANAGEMENT IN THE SERVICES ENTERPRISES OF THE MEDELLIN BETWEEN 1995 AND 2001". ITS BASIS WAS MANAGEMENT COMPRISING DOCUMENTATION, TERMINOLOGY; STANDIZATION; TECHNOLOGICAL MANAGEMENT AND ORGANIZATIONAL LEARNING T...
Autores principales: | , , , , , |
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Formato: | Online Artículo |
Lenguaje: | spa |
Publicado: |
Instituto de Investigaciones Bibliotecológicas y de la Información
2003
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Materias: | |
Acceso en línea: | http://rev-ib.unam.mx/ib/index.php/ib/article/view/4023 https://dx.doi.org/10.22201/iibi.0187358xp.2003.35.4023 |
Sumario: | THE PAPER DESCRIBES THE DEVELOPMENT OF RESEARCH ON THE "INFLUENCE OF KNOWLEDGE MANAGEMENT IN THE SERVICES ENTERPRISES OF THE MEDELLIN BETWEEN 1995 AND 2001". ITS BASIS WAS MANAGEMENT COMPRISING DOCUMENTATION, TERMINOLOGY; STANDIZATION; TECHNOLOGICAL MANAGEMENT AND ORGANIZATIONAL LEARNING TOOLS. THESE ASPECTS CONTRIBUTE TO THE OPTIMIZATION OF THE INTELLECTUAL CAPITAL OF ANY ORGANIZATION AND THEREFORE INFLUENCE THE BETTER OF THE DAILY PROCESSES OF STITUTIONS. THE AIM OF THIS PAPERIS TO INCREASE AWARENESS OF THE IMPOTANCE KNOWLEDGE MANAGEMENT HAS FOR THE INDUSTRY, AND TEHE DYNAMIC ROLE THE LIBRARIAN PLAYS IN THESE PROCESSES. |
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