Use of bibliographic managers among the participants of the IL training of the Pedro Zulen Central Library of the UNMSM

The study focuses on the use and non-use of bibliographic managers by members of the university community that participated in the training carried out by the Central Library of the National University of San Marcos, which have been developed throughout the 2021. Likewise, it tries to identify the differences in use by type of academic profile, area of study, age and scientific production. An online questionnaire was sent and a set of 953 responses was collected and analyzed. 66.5 % identified themselves as non-users and only 33.5% as users. Among the latter, 27.6% are undergraduate students, as well as Mendeley (49.5%) and Zotero (26.0 %) turned out to be the most used managers. The lack of knowledge of these tools and the difficult handling were the main causes of not using bibliographic managers. Regarding the characteristics, the analysis revealed that a relationship prevails in the use of bibliographic managers with the aspects of age (young users) and scientific production (greater number of publications), however, aspect such as the area of study and profile academic does not represent a conclusive relation in the use of these tools.