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Factors associated with undertriage and overtriage in telephone triage in Danish out-of-hours primary care: a natural quasi-experimental cross-sectional study of randomly selected and high-risk calls

OBJECTIVES: We aim to explore undertriage and overtriage in a high-risk patient population and explore patient characteristics and call characteristics associated with undertriage and overtriage in both randomly selected and in high-risk telephone calls to out-of-hours primary care (OOH-PC). DESIGN:...

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Detalles Bibliográficos
Autores principales: Graversen, Dennis Schou, Pedersen, Anette Fischer, Christensen, Morten Bondo, Folke, Fredrik, Huibers, L
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10030474/
https://www.ncbi.nlm.nih.gov/pubmed/36940945
http://dx.doi.org/10.1136/bmjopen-2022-064999