“Teaching Through Your Fingertips”: A Descriptive Study to Understand the Experiences and Needs of Online Educators in Postgraduate Nursing Education in Australia

INTRODUCTION: Even before COVID-19, enrolments in online postgraduate nursing and midwifery courses were growing globally. Teaching into planned online courses requires pedagogical considerations unique to the context. OBJECTIVE: The objective of this descriptive mixed methods study was to understand the experiences and needs of Australian online educators who taught into planned online postgraduate nursing or midwifery courses. METHODS: A 55-item online survey captured the experiences and needs of participants. This paper reports on the analysis of participants’ qualitative responses in this survey, analyzed using a thematic analysis approach. Forty-nine postgraduate educators participated in this study. RESULTS: Five core themes were identified: time is precious; redefining the educator role; understanding the pedagogical shift; online and alone; and learning to teach online. Many educators report lacking the skills and confidence to deliver high-quality education to postgraduate students through their fingertips. CONCLUSION: This research highlighted that online educators need support through resources, education, and professional development.