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Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses

Communication in nursing is essential to the quality of care and patients’ satisfaction, and personal variables such as empathy and emotional intelligence (EI) can improve it; however, no studies have to date analyzed these competencies and their relations among nursing students compared with nurses...

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Autores principales: Giménez-Espert, María del Carmen, Maldonado, Sandra, Prado-Gascó, Vicente
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10048995/
https://www.ncbi.nlm.nih.gov/pubmed/36981707
http://dx.doi.org/10.3390/ijerph20064798
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author Giménez-Espert, María del Carmen
Maldonado, Sandra
Prado-Gascó, Vicente
author_facet Giménez-Espert, María del Carmen
Maldonado, Sandra
Prado-Gascó, Vicente
author_sort Giménez-Espert, María del Carmen
collection PubMed
description Communication in nursing is essential to the quality of care and patients’ satisfaction, and personal variables such as empathy and emotional intelligence (EI) can improve it; however, no studies have to date analyzed these competencies and their relations among nursing students compared with nurses. The aims of this study are, therefore, to analyze the differences between nursing students and nurses in the means for empathy, EI and attitudes towards communication in order to assess the impact of empathy and EI on nurses’ and nursing students’ attitudes towards communication, and their influence on the behavioral dimension of attitude. A cross-sectional descriptive study was performed on a convenience sample of 961 nursing students and 460 nurses from the Valencian Community, Spain. T-test and hierarchical regression models (HRM) were used. The data was collected in the selected universities in the 2018/2019 academic year. The results showed high levels in all the variables analyzed (i.e., empathy, EI, and attitudes towards communication) in both samples. The HRM results suggested that empathy was a better predictor than EI of the attitudes towards patient communication among both the nursing students and nurses. In the behavioral dimension of the attitude, the cognitive and affective dimensions had greater weight than the emotional component (i.e., empathy and EI). Developing empathy and the cognitive dimension of the attitude in nursing students and nurses could, therefore, help improve EI and attitudes towards communication. These findings are important for developing intervention programs adjusted to real needs.
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spelling pubmed-100489952023-03-29 Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses Giménez-Espert, María del Carmen Maldonado, Sandra Prado-Gascó, Vicente Int J Environ Res Public Health Article Communication in nursing is essential to the quality of care and patients’ satisfaction, and personal variables such as empathy and emotional intelligence (EI) can improve it; however, no studies have to date analyzed these competencies and their relations among nursing students compared with nurses. The aims of this study are, therefore, to analyze the differences between nursing students and nurses in the means for empathy, EI and attitudes towards communication in order to assess the impact of empathy and EI on nurses’ and nursing students’ attitudes towards communication, and their influence on the behavioral dimension of attitude. A cross-sectional descriptive study was performed on a convenience sample of 961 nursing students and 460 nurses from the Valencian Community, Spain. T-test and hierarchical regression models (HRM) were used. The data was collected in the selected universities in the 2018/2019 academic year. The results showed high levels in all the variables analyzed (i.e., empathy, EI, and attitudes towards communication) in both samples. The HRM results suggested that empathy was a better predictor than EI of the attitudes towards patient communication among both the nursing students and nurses. In the behavioral dimension of the attitude, the cognitive and affective dimensions had greater weight than the emotional component (i.e., empathy and EI). Developing empathy and the cognitive dimension of the attitude in nursing students and nurses could, therefore, help improve EI and attitudes towards communication. These findings are important for developing intervention programs adjusted to real needs. MDPI 2023-03-09 /pmc/articles/PMC10048995/ /pubmed/36981707 http://dx.doi.org/10.3390/ijerph20064798 Text en © 2023 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Giménez-Espert, María del Carmen
Maldonado, Sandra
Prado-Gascó, Vicente
Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses
title Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses
title_full Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses
title_fullStr Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses
title_full_unstemmed Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses
title_short Influence of Emotional Skills on Attitudes towards Communication: Nursing Students vs. Nurses
title_sort influence of emotional skills on attitudes towards communication: nursing students vs. nurses
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10048995/
https://www.ncbi.nlm.nih.gov/pubmed/36981707
http://dx.doi.org/10.3390/ijerph20064798
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