Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech

OBJECTIVE: Due to communication barriers, people without natural speech who use augmentative and alternative communication (AAC) are rarely interviewed about their healthcare needs, expectations, and experiences. This qualitative interview study aims to investigate how AAC users evaluate a new servi...

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Autores principales: Zinkevich, Anna, Uthoff, Sarah Anna Katharina, Boenisch, Jens, Sachse, Stefanie Kalén, Schnack, Helge, Garbe, Carolin, Bernasconi, Tobias, Ansmann, Lena
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2023
Materias:
Research Note
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10053108/
https://www.ncbi.nlm.nih.gov/pubmed/36991499
http://dx.doi.org/10.1186/s13104-023-06310-5
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author Zinkevich, Anna
Uthoff, Sarah Anna Katharina
Boenisch, Jens
Sachse, Stefanie Kalén
Schnack, Helge
Garbe, Carolin
Bernasconi, Tobias
Ansmann, Lena
author_facet Zinkevich, Anna
Uthoff, Sarah Anna Katharina
Boenisch, Jens
Sachse, Stefanie Kalén
Schnack, Helge
Garbe, Carolin
Bernasconi, Tobias
Ansmann, Lena
author_sort Zinkevich, Anna
collection PubMed
description OBJECTIVE: Due to communication barriers, people without natural speech who use augmentative and alternative communication (AAC) are rarely interviewed about their healthcare needs, expectations, and experiences. This qualitative interview study aims to investigate how AAC users evaluate a new service delivery (nSD) in AAC care in Germany. RESULTS: We conducted 8 semi-structured qualitative interviews with 8 AAC users. The results of the performed qualitative content analysis show a positive evaluation of the nSD among AAC users. Contextual factors were identified that seem to hinder the achievement of the intervention goals. These include caregivers' prejudice and inexperience with AAC and an unfavourable environment in which AAC is used. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s13104-023-06310-5.
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spelling pubmed-100531082023-03-30 Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech Zinkevich, Anna Uthoff, Sarah Anna Katharina Boenisch, Jens Sachse, Stefanie Kalén Schnack, Helge Garbe, Carolin Bernasconi, Tobias Ansmann, Lena BMC Res Notes Research Note OBJECTIVE: Due to communication barriers, people without natural speech who use augmentative and alternative communication (AAC) are rarely interviewed about their healthcare needs, expectations, and experiences. This qualitative interview study aims to investigate how AAC users evaluate a new service delivery (nSD) in AAC care in Germany. RESULTS: We conducted 8 semi-structured qualitative interviews with 8 AAC users. The results of the performed qualitative content analysis show a positive evaluation of the nSD among AAC users. Contextual factors were identified that seem to hinder the achievement of the intervention goals. These include caregivers' prejudice and inexperience with AAC and an unfavourable environment in which AAC is used. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s13104-023-06310-5. BioMed Central 2023-03-29 /pmc/articles/PMC10053108/ /pubmed/36991499 http://dx.doi.org/10.1186/s13104-023-06310-5 Text en © The Author(s) 2023 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data.
spellingShingle Research Note
Zinkevich, Anna
Uthoff, Sarah Anna Katharina
Boenisch, Jens
Sachse, Stefanie Kalén
Schnack, Helge
Garbe, Carolin
Bernasconi, Tobias
Ansmann, Lena
Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech
title Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech
title_full Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech
title_fullStr Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech
title_full_unstemmed Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech
title_short Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech
title_sort making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech
topic Research Note
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10053108/
https://www.ncbi.nlm.nih.gov/pubmed/36991499
http://dx.doi.org/10.1186/s13104-023-06310-5
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