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Characterizing the lack of diversity in musculoskeletal urgent care website content
BACKGROUND: Musculoskeletal urgent care centers (MUCCs) are becoming an alternative to emergency departments for non-emergent orthopedic injuries as they can provide direct access to orthopedic specialty care. However, they tend to be located in more affluent geographies and are less likely to accep...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10053459/ https://www.ncbi.nlm.nih.gov/pubmed/36978168 http://dx.doi.org/10.1186/s12913-023-09270-5 |
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author | Dlott, Chloe C. Metcalfe, Tanner Bahel, Anchal Jain, Sanjana Donnelley, Claire A. Kayani, Jehanzeb Wiznia, Daniel H. |
author_facet | Dlott, Chloe C. Metcalfe, Tanner Bahel, Anchal Jain, Sanjana Donnelley, Claire A. Kayani, Jehanzeb Wiznia, Daniel H. |
author_sort | Dlott, Chloe C. |
collection | PubMed |
description | BACKGROUND: Musculoskeletal urgent care centers (MUCCs) are becoming an alternative to emergency departments for non-emergent orthopedic injuries as they can provide direct access to orthopedic specialty care. However, they tend to be located in more affluent geographies and are less likely to accept Medicaid insurance than general urgent care centers. MUCCs utilize websites to drive patients to their centers, and the content may influence patients’ consumer behaviors and perceptions of the quality and accessibility of the MUCCs. Given that some MUCCs target insured patient populations, we evaluated the racial, gender, and body type diversity of website content for MUCCs. METHODS: Our group conducted an online search to create a list of MUCCs in the United States. For each MUCC, we analyzed the content featured prominently on the website (above the fold). For each website, we analyzed the race, gender, and body type of the featured model(s). MUCCs were classified according to their affiliation (i.e. academic versus private) and region (i.e. Northeast versus South). We performed chi-squared and univariate logistic regression to investigate trends in MUCC website content. RESULTS: We found that 14% (32/235) of website graphics featured individuals from multiple racial groups, 57% (135/235) of graphics featured women, and 2% (5/235) of graphics featured overweight or obese individuals. Multiracial presence in website graphics was associated with the presence of women on the websites and Medicaid acceptance. CONCLUSION: MUCC website content has the potential to impact patients’ perceptions of medical providers and the medical care they receive. Most MUCC websites lack diversity based on race and body type. The lack of diversity in website content at MUCCs may introduce further disparities in access to orthopedic care. |
format | Online Article Text |
id | pubmed-10053459 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | BioMed Central |
record_format | MEDLINE/PubMed |
spelling | pubmed-100534592023-03-30 Characterizing the lack of diversity in musculoskeletal urgent care website content Dlott, Chloe C. Metcalfe, Tanner Bahel, Anchal Jain, Sanjana Donnelley, Claire A. Kayani, Jehanzeb Wiznia, Daniel H. BMC Health Serv Res Research BACKGROUND: Musculoskeletal urgent care centers (MUCCs) are becoming an alternative to emergency departments for non-emergent orthopedic injuries as they can provide direct access to orthopedic specialty care. However, they tend to be located in more affluent geographies and are less likely to accept Medicaid insurance than general urgent care centers. MUCCs utilize websites to drive patients to their centers, and the content may influence patients’ consumer behaviors and perceptions of the quality and accessibility of the MUCCs. Given that some MUCCs target insured patient populations, we evaluated the racial, gender, and body type diversity of website content for MUCCs. METHODS: Our group conducted an online search to create a list of MUCCs in the United States. For each MUCC, we analyzed the content featured prominently on the website (above the fold). For each website, we analyzed the race, gender, and body type of the featured model(s). MUCCs were classified according to their affiliation (i.e. academic versus private) and region (i.e. Northeast versus South). We performed chi-squared and univariate logistic regression to investigate trends in MUCC website content. RESULTS: We found that 14% (32/235) of website graphics featured individuals from multiple racial groups, 57% (135/235) of graphics featured women, and 2% (5/235) of graphics featured overweight or obese individuals. Multiracial presence in website graphics was associated with the presence of women on the websites and Medicaid acceptance. CONCLUSION: MUCC website content has the potential to impact patients’ perceptions of medical providers and the medical care they receive. Most MUCC websites lack diversity based on race and body type. The lack of diversity in website content at MUCCs may introduce further disparities in access to orthopedic care. BioMed Central 2023-03-28 /pmc/articles/PMC10053459/ /pubmed/36978168 http://dx.doi.org/10.1186/s12913-023-09270-5 Text en © The Author(s) 2023 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) . The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/ (https://creativecommons.org/publicdomain/zero/1.0/) ) applies to the data made available in this article, unless otherwise stated in a credit line to the data. |
spellingShingle | Research Dlott, Chloe C. Metcalfe, Tanner Bahel, Anchal Jain, Sanjana Donnelley, Claire A. Kayani, Jehanzeb Wiznia, Daniel H. Characterizing the lack of diversity in musculoskeletal urgent care website content |
title | Characterizing the lack of diversity in musculoskeletal urgent care website content |
title_full | Characterizing the lack of diversity in musculoskeletal urgent care website content |
title_fullStr | Characterizing the lack of diversity in musculoskeletal urgent care website content |
title_full_unstemmed | Characterizing the lack of diversity in musculoskeletal urgent care website content |
title_short | Characterizing the lack of diversity in musculoskeletal urgent care website content |
title_sort | characterizing the lack of diversity in musculoskeletal urgent care website content |
topic | Research |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10053459/ https://www.ncbi.nlm.nih.gov/pubmed/36978168 http://dx.doi.org/10.1186/s12913-023-09270-5 |
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