Empathy level towards patients among thai dental students: a cross-sectional study

BACKGROUND: This study aimed to develop the Jefferson scale of Empathy - Health Professions student version (JSE-HPS) for the dental student in the Thai version and assess the empathy level in students across gender, universities, and year of dental education. METHODS: JSE-HPS original version was translated to develop the draft Thai JSE-HPS version and was administered to 5 dental students for a pilot test. The final questionnaires (JSE-HPS) were completed by 439 dental students from five public universities and one private in Thailand in the 2021–2022 academic year. The internal consistency and reliability (test-retest) of the questionnaires were tested by using Cronbach’s alpha and intraclass correlation coefficient (ICC). Factor analysis was used to examine the underlying factors of the JSE-HPS (Thai language). RESULTS: The JSE-HPS represented good internal consistency (Cronbach’s α = 0.83). Factor analysis revealed, “Compassionate Care”, “Perspective Taking” and “Ability to stand in Patients’ Shoes” as the first, second, and third factors, respectively. The mean empathy score of dental students was 114.30 (SD = 13.06) from the total score of 140. There were no significant differences in the empathy levels among genders, study programs, grades, universities, regions, types of universities, and years of study. CONCLUSION: The findings confirm the reliability and validity of the JSE-HPS (Thai version) to measure the empathy level among dental students. Integrating empathic elements into the dental curriculum will help student learning to be more effective and improve treatment outcomes. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1186/s12903-023-02891-6.