An Overview of Omnichannel Interaction in Health Care Services

The adoption of omnichannel interaction services in health care can bring significant benefits to both health care institutions and their patients. The ongoing health pandemic caused by coronavirus disease has further emphasized the need for health care providers to implement an omnichannel strategy...

Descripción completa

Detalles Bibliográficos
Autores principales: Moreira, Ailton, Alves, Carlos, Machado, José, Santos, Manuel Filipe
Formato: Online Artículo Texto
Lenguaje:English
Publicado: The Authors. Published by Elsevier Inc on behalf of Mayo Foundation for Medical Education and Research. 2023
Materias:
Review
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10069288/
https://www.ncbi.nlm.nih.gov/pubmed/38013946
http://dx.doi.org/10.1016/j.mcpdig.2023.03.002

Ejemplares similares

Ejemplares similares