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Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members

Telepresence robots are being increasingly used in long-term care (LTC) homes for virtual visits between families and residents. This study investigated the impacts and experiences of residents and their families using a telepresence robot (Double 3) for 4 to 12 months during the COVID-19 pandemic....

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Autores principales: Hung, Lillian, Hu, Grace, Wong, Joey, Ren, Haopu, Ahmed, Nazia, Hussein, Ali, Young, Erika, Berndt, Annette, Mann, Jim, Corepal, Rekesh, Wong, Lily
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10076606/
https://www.ncbi.nlm.nih.gov/pubmed/37033088
http://dx.doi.org/10.1177/23337214231166208
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author Hung, Lillian
Hu, Grace
Wong, Joey
Ren, Haopu
Ahmed, Nazia
Hussein, Ali
Young, Erika
Berndt, Annette
Mann, Jim
Corepal, Rekesh
Wong, Lily
author_facet Hung, Lillian
Hu, Grace
Wong, Joey
Ren, Haopu
Ahmed, Nazia
Hussein, Ali
Young, Erika
Berndt, Annette
Mann, Jim
Corepal, Rekesh
Wong, Lily
author_sort Hung, Lillian
collection PubMed
description Telepresence robots are being increasingly used in long-term care (LTC) homes for virtual visits between families and residents. This study investigated the impacts and experiences of residents and their families using a telepresence robot (Double 3) for 4 to 12 months during the COVID-19 pandemic. A total of 51 participants were recruited through purposive sampling, including 9 residents, 15 family members, and 27 staff from 4 LTC homes in British Columbia, Canada. Conversational interviews were conducted with residents and family members. Focus groups and one-to-one interviews were held with frontline staff. Thematic analysis was performed, with five themes identified: (1) Stay connected, (2) Regain autonomy, (3) Relieve caregiver burden, (4) Environmental and technical issues, and (5) Scheduling concerns. In conclusion, telepresence robots helped maintain social connections between residents and families, despite the COVID-19 restrictions.
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spelling pubmed-100766062023-04-06 Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members Hung, Lillian Hu, Grace Wong, Joey Ren, Haopu Ahmed, Nazia Hussein, Ali Young, Erika Berndt, Annette Mann, Jim Corepal, Rekesh Wong, Lily Gerontol Geriatr Med The COVID-19 Pandemic Effects on Older Adults, Families, Caregivers, Health Care Providers and Communities Telepresence robots are being increasingly used in long-term care (LTC) homes for virtual visits between families and residents. This study investigated the impacts and experiences of residents and their families using a telepresence robot (Double 3) for 4 to 12 months during the COVID-19 pandemic. A total of 51 participants were recruited through purposive sampling, including 9 residents, 15 family members, and 27 staff from 4 LTC homes in British Columbia, Canada. Conversational interviews were conducted with residents and family members. Focus groups and one-to-one interviews were held with frontline staff. Thematic analysis was performed, with five themes identified: (1) Stay connected, (2) Regain autonomy, (3) Relieve caregiver burden, (4) Environmental and technical issues, and (5) Scheduling concerns. In conclusion, telepresence robots helped maintain social connections between residents and families, despite the COVID-19 restrictions. SAGE Publications 2023-04-04 /pmc/articles/PMC10076606/ /pubmed/37033088 http://dx.doi.org/10.1177/23337214231166208 Text en © The Author(s) 2023 https://creativecommons.org/licenses/by-nc/4.0/This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
spellingShingle The COVID-19 Pandemic Effects on Older Adults, Families, Caregivers, Health Care Providers and Communities
Hung, Lillian
Hu, Grace
Wong, Joey
Ren, Haopu
Ahmed, Nazia
Hussein, Ali
Young, Erika
Berndt, Annette
Mann, Jim
Corepal, Rekesh
Wong, Lily
Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members
title Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members
title_full Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members
title_fullStr Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members
title_full_unstemmed Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members
title_short Telepresence Robots in Long-Term Care Settings in British Columbia During the COVID-19 Pandemic: Analyzing the Experiences of Residents and Family Members
title_sort telepresence robots in long-term care settings in british columbia during the covid-19 pandemic: analyzing the experiences of residents and family members
topic The COVID-19 Pandemic Effects on Older Adults, Families, Caregivers, Health Care Providers and Communities
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10076606/
https://www.ncbi.nlm.nih.gov/pubmed/37033088
http://dx.doi.org/10.1177/23337214231166208
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