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Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity

INTRODUCTION: Integrated care research often fails to adequately describe co-design methods. This article outlines the process, principles and tools to co-design an integrated health and social care Hub for families experiencing adversity. RESEARCH METHODS: The Child and Family Hub was co-designed i...

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Autores principales: Hall, Teresa, Loveday, Sarah, Pullen, Sandie, Loftus, Hayley, Constable, Leanne, Paton, Kate, Hiscock, Harriet
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Ubiquity Press 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10077991/
https://www.ncbi.nlm.nih.gov/pubmed/37033364
http://dx.doi.org/10.5334/ijic.6975
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author Hall, Teresa
Loveday, Sarah
Pullen, Sandie
Loftus, Hayley
Constable, Leanne
Paton, Kate
Hiscock, Harriet
author_facet Hall, Teresa
Loveday, Sarah
Pullen, Sandie
Loftus, Hayley
Constable, Leanne
Paton, Kate
Hiscock, Harriet
author_sort Hall, Teresa
collection PubMed
description INTRODUCTION: Integrated care research often fails to adequately describe co-design methods. This article outlines the process, principles and tools to co-design an integrated health and social care Hub for families experiencing adversity. RESEARCH METHODS: The Child and Family Hub was co-designed in four stages: (1) partnership building and stakeholder engagement, (2) formative research, (3) persona development and (4) co-design workshops and consultations. Local families, community members and intersectoral practitioners were engaged at each stage. The co-design workshops employed a human-centred design process and were evaluated using the Public and Patient Engagement Evaluation Tool (PEET). RESULTS: 121 family participants and 80 practitioners were engaged in the Hub’s co-design. The PEET highlighted the co-design team’s satisfaction achieved by community members working alongside practitioners to generate mutual learning. Resourcing was a key challenge. DISCUSSION: Human-centred design offered a systematic process and tools for integrating formative evidence with lived and professional experience in the Hub’s co-design. Applying community engagement principles meant that a diverse range of stakeholders were engaged across all stages of the project which built trust in and local ownership of the Hub model. CONCLUSION: Co-design research with families experiencing adversity should attend to language, engagement methods, team composition and resourcing decisions.
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spelling pubmed-100779912023-04-07 Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity Hall, Teresa Loveday, Sarah Pullen, Sandie Loftus, Hayley Constable, Leanne Paton, Kate Hiscock, Harriet Int J Integr Care Research and Theory INTRODUCTION: Integrated care research often fails to adequately describe co-design methods. This article outlines the process, principles and tools to co-design an integrated health and social care Hub for families experiencing adversity. RESEARCH METHODS: The Child and Family Hub was co-designed in four stages: (1) partnership building and stakeholder engagement, (2) formative research, (3) persona development and (4) co-design workshops and consultations. Local families, community members and intersectoral practitioners were engaged at each stage. The co-design workshops employed a human-centred design process and were evaluated using the Public and Patient Engagement Evaluation Tool (PEET). RESULTS: 121 family participants and 80 practitioners were engaged in the Hub’s co-design. The PEET highlighted the co-design team’s satisfaction achieved by community members working alongside practitioners to generate mutual learning. Resourcing was a key challenge. DISCUSSION: Human-centred design offered a systematic process and tools for integrating formative evidence with lived and professional experience in the Hub’s co-design. Applying community engagement principles meant that a diverse range of stakeholders were engaged across all stages of the project which built trust in and local ownership of the Hub model. CONCLUSION: Co-design research with families experiencing adversity should attend to language, engagement methods, team composition and resourcing decisions. Ubiquity Press 2023-04-05 /pmc/articles/PMC10077991/ /pubmed/37033364 http://dx.doi.org/10.5334/ijic.6975 Text en Copyright: © 2023 The Author(s) https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC-BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. See http://creativecommons.org/licenses/by/4.0/.
spellingShingle Research and Theory
Hall, Teresa
Loveday, Sarah
Pullen, Sandie
Loftus, Hayley
Constable, Leanne
Paton, Kate
Hiscock, Harriet
Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity
title Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity
title_full Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity
title_fullStr Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity
title_full_unstemmed Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity
title_short Co-designing an Integrated Health and Social Care Hub With and for Families Experiencing Adversity
title_sort co-designing an integrated health and social care hub with and for families experiencing adversity
topic Research and Theory
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10077991/
https://www.ncbi.nlm.nih.gov/pubmed/37033364
http://dx.doi.org/10.5334/ijic.6975
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