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Medical Information Delivering Improved Customer Experience: A Guide

Customer experience (CX) is essential in any business. In the pharmaceutical industry, the Medical Information Contact Center is a customer-facing unit that provides evidence-based, scientifically balanced information to healthcare professionals and patients in response to unsolicited inquiries. The...

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Detalles Bibliográficos
Autores principales:	Guillot, Pete, Shea, John, Shoemaker, Scarlett, Rocco, Michael, DeLuca, Michael, Rai, Rena, Hermes-DeSantis, Evelyn R.
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Springer International Publishing 2023
Materias:	Current Opinion
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10097785/ https://www.ncbi.nlm.nih.gov/pubmed/37017877 http://dx.doi.org/10.1007/s40290-023-00469-9

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