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Human vs. machine-like representation in chatbot mental health counseling: the serial mediation of psychological distance and trust on compliance intention
This study examined a serial mediation mechanism to test the effect of chatbots’ human representation on the intention to comply with health recommendations through psychological distance and trust towards the chatbot counselor. The sample of the study comprised 385 adults from the USA. Two artifici...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Springer US
2023
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10116459/ https://www.ncbi.nlm.nih.gov/pubmed/37359642 http://dx.doi.org/10.1007/s12144-023-04653-7 |