Discovering the processes of undergraduate hospitality students’ acceptance of facebook teaching interventions

Technology drives innovation and reform in hospitality education, and Facebook has become a popular educational tool to facilitate students’ classroom interactions. Understanding hospitality students’ attitudes toward Facebook teaching interventions is important. Based on a survey of 289 undergraduate hospitality students, first, we expand the scope of the technology acceptance model (TAM) in this study, which integrates the two factors of social interaction and information exchange into the research structure. Second, this study also proposes a new moderated mediation model to account for the internal mechanism underlying Taiwanese undergraduate hospitality students’ acceptance of Facebook teaching interventions in terms of perceived usefulness and ease of use. We illuminate the foundation of the application of Facebook media technology to teaching in hospitality higher education. The theoretical contributions and educational implications of this research are also discussed.