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Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important?

The communication attitude (ACO) of nurses can significantly influence patient health outcomes. This work aims to evaluate predictor variables of communication attitude (emotional intelligence and social skills) in nurses and nursing students separately by comparing linear and non-linear methodologi...

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Autores principales: Sanchis-Giménez, Lucía, Lacomba-Trejo, Laura, Prado-Gascó, Vicente, Giménez-Espert, María del Carmen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10137617/
https://www.ncbi.nlm.nih.gov/pubmed/37107953
http://dx.doi.org/10.3390/healthcare11081119
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author Sanchis-Giménez, Lucía
Lacomba-Trejo, Laura
Prado-Gascó, Vicente
Giménez-Espert, María del Carmen
author_facet Sanchis-Giménez, Lucía
Lacomba-Trejo, Laura
Prado-Gascó, Vicente
Giménez-Espert, María del Carmen
author_sort Sanchis-Giménez, Lucía
collection PubMed
description The communication attitude (ACO) of nurses can significantly influence patient health outcomes. This work aims to evaluate predictor variables of communication attitude (emotional intelligence and social skills) in nurses and nursing students separately by comparing linear and non-linear methodologies. Two samples participated in this study: 312 nursing professionals and 1369 nursing students. In total, 75.60% of the professionals and 83.80% of the students were women. After signing the informed consent form, their emotional intelligence (TMMS-24), social skills (IHS) and ACO (ACO) were assessed. It was found that ACO through linear regression models in professionals was predicted by emotional repair and, in students, by attention and emotional repair, as well as by low exposure to new situations, low social skills in the academic or work area and high empathy. Overall, the comparative qualitative models show how the combination of different skills related to emotional intelligence and social skills lead to high levels of ACO. Conversely, their low levels result in an absence of ACO. Our results highlight the importance of emotional intelligence, especially emotional repair and empathy, as well as the need to consider ways to encourage the learning of these skills in a formal way.
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spelling pubmed-101376172023-04-28 Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important? Sanchis-Giménez, Lucía Lacomba-Trejo, Laura Prado-Gascó, Vicente Giménez-Espert, María del Carmen Healthcare (Basel) Article The communication attitude (ACO) of nurses can significantly influence patient health outcomes. This work aims to evaluate predictor variables of communication attitude (emotional intelligence and social skills) in nurses and nursing students separately by comparing linear and non-linear methodologies. Two samples participated in this study: 312 nursing professionals and 1369 nursing students. In total, 75.60% of the professionals and 83.80% of the students were women. After signing the informed consent form, their emotional intelligence (TMMS-24), social skills (IHS) and ACO (ACO) were assessed. It was found that ACO through linear regression models in professionals was predicted by emotional repair and, in students, by attention and emotional repair, as well as by low exposure to new situations, low social skills in the academic or work area and high empathy. Overall, the comparative qualitative models show how the combination of different skills related to emotional intelligence and social skills lead to high levels of ACO. Conversely, their low levels result in an absence of ACO. Our results highlight the importance of emotional intelligence, especially emotional repair and empathy, as well as the need to consider ways to encourage the learning of these skills in a formal way. MDPI 2023-04-13 /pmc/articles/PMC10137617/ /pubmed/37107953 http://dx.doi.org/10.3390/healthcare11081119 Text en © 2023 by the authors. https://creativecommons.org/licenses/by/4.0/Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).
spellingShingle Article
Sanchis-Giménez, Lucía
Lacomba-Trejo, Laura
Prado-Gascó, Vicente
Giménez-Espert, María del Carmen
Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important?
title Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important?
title_full Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important?
title_fullStr Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important?
title_full_unstemmed Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important?
title_short Attitudes towards Communication in Nursing Students and Nurses: Are Social Skills and Emotional Intelligence Important?
title_sort attitudes towards communication in nursing students and nurses: are social skills and emotional intelligence important?
topic Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10137617/
https://www.ncbi.nlm.nih.gov/pubmed/37107953
http://dx.doi.org/10.3390/healthcare11081119
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