Cargando…
Telephonic Outreach to Engage Patients with Substance Use Disorder Post-Hospitalization During the COVID-19 Pandemic
During the initial COVID-19 surge, one public hospital in NYC updated their post-discharge outreach approach for patients with substance use disorder, as part of the CATCH (Consult for Addiction Treatment and Care in Hospitals) program. Beginning April 1, 2020, three peers and two addiction counselo...
Autores principales: | , , , , , , |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer US
2023
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10139664/ https://www.ncbi.nlm.nih.gov/pubmed/37106160 http://dx.doi.org/10.1007/s11414-023-09837-4 |
_version_ | 1785032994708258816 |
---|---|
author | King, Carla Douglas, Drezzell Avalone, Lynsey Appleton, Noa Linn-Walton, Rebecca Barron, Charles McNeely, Jennifer |
author_facet | King, Carla Douglas, Drezzell Avalone, Lynsey Appleton, Noa Linn-Walton, Rebecca Barron, Charles McNeely, Jennifer |
author_sort | King, Carla |
collection | PubMed |
description | During the initial COVID-19 surge, one public hospital in NYC updated their post-discharge outreach approach for patients with substance use disorder, as part of the CATCH (Consult for Addiction Treatment and Care in Hospitals) program. Beginning April 1, 2020, three peers and two addiction counselors attempted telephonic outreach to patients who received a CATCH consultation during hospitalization from program launch (October 7, 2019) through March 31, 2020 (n = 329). Outreach calls could include counseling, in-depth peer support, and referrals to substance use services (SUS)—a significant expansion of the services offered via outreach pre-pandemic. CATCH staff successfully reached 29.5% of patients and provided 77.6% of them with supportive counseling and referrals. Thirty percent of unsuccessful calls were due to inactive numbers, and only 8% of patients without housing were reached. Telephonic outreach established a low-barrier connection between patients and SUS that may be valuable during any period, including non-COVID times. Future interventions that address social determinants such as housing and cell phone access concomitantly with substance use should be considered by addiction consultation services to potentially reduce acute care utilization and improve health outcomes. |
format | Online Article Text |
id | pubmed-10139664 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | Springer US |
record_format | MEDLINE/PubMed |
spelling | pubmed-101396642023-04-28 Telephonic Outreach to Engage Patients with Substance Use Disorder Post-Hospitalization During the COVID-19 Pandemic King, Carla Douglas, Drezzell Avalone, Lynsey Appleton, Noa Linn-Walton, Rebecca Barron, Charles McNeely, Jennifer J Behav Health Serv Res Article During the initial COVID-19 surge, one public hospital in NYC updated their post-discharge outreach approach for patients with substance use disorder, as part of the CATCH (Consult for Addiction Treatment and Care in Hospitals) program. Beginning April 1, 2020, three peers and two addiction counselors attempted telephonic outreach to patients who received a CATCH consultation during hospitalization from program launch (October 7, 2019) through March 31, 2020 (n = 329). Outreach calls could include counseling, in-depth peer support, and referrals to substance use services (SUS)—a significant expansion of the services offered via outreach pre-pandemic. CATCH staff successfully reached 29.5% of patients and provided 77.6% of them with supportive counseling and referrals. Thirty percent of unsuccessful calls were due to inactive numbers, and only 8% of patients without housing were reached. Telephonic outreach established a low-barrier connection between patients and SUS that may be valuable during any period, including non-COVID times. Future interventions that address social determinants such as housing and cell phone access concomitantly with substance use should be considered by addiction consultation services to potentially reduce acute care utilization and improve health outcomes. Springer US 2023-04-27 /pmc/articles/PMC10139664/ /pubmed/37106160 http://dx.doi.org/10.1007/s11414-023-09837-4 Text en © National Council for Mental Wellbeing 2023 This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic. |
spellingShingle | Article King, Carla Douglas, Drezzell Avalone, Lynsey Appleton, Noa Linn-Walton, Rebecca Barron, Charles McNeely, Jennifer Telephonic Outreach to Engage Patients with Substance Use Disorder Post-Hospitalization During the COVID-19 Pandemic |
title | Telephonic Outreach to Engage Patients with Substance Use Disorder Post-Hospitalization During the COVID-19 Pandemic |
title_full | Telephonic Outreach to Engage Patients with Substance Use Disorder Post-Hospitalization During the COVID-19 Pandemic |
title_fullStr | Telephonic Outreach to Engage Patients with Substance Use Disorder Post-Hospitalization During the COVID-19 Pandemic |
title_full_unstemmed | Telephonic Outreach to Engage Patients with Substance Use Disorder Post-Hospitalization During the COVID-19 Pandemic |
title_short | Telephonic Outreach to Engage Patients with Substance Use Disorder Post-Hospitalization During the COVID-19 Pandemic |
title_sort | telephonic outreach to engage patients with substance use disorder post-hospitalization during the covid-19 pandemic |
topic | Article |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10139664/ https://www.ncbi.nlm.nih.gov/pubmed/37106160 http://dx.doi.org/10.1007/s11414-023-09837-4 |
work_keys_str_mv | AT kingcarla telephonicoutreachtoengagepatientswithsubstanceusedisorderposthospitalizationduringthecovid19pandemic AT douglasdrezzell telephonicoutreachtoengagepatientswithsubstanceusedisorderposthospitalizationduringthecovid19pandemic AT avalonelynsey telephonicoutreachtoengagepatientswithsubstanceusedisorderposthospitalizationduringthecovid19pandemic AT appletonnoa telephonicoutreachtoengagepatientswithsubstanceusedisorderposthospitalizationduringthecovid19pandemic AT linnwaltonrebecca telephonicoutreachtoengagepatientswithsubstanceusedisorderposthospitalizationduringthecovid19pandemic AT barroncharles telephonicoutreachtoengagepatientswithsubstanceusedisorderposthospitalizationduringthecovid19pandemic AT mcneelyjennifer telephonicoutreachtoengagepatientswithsubstanceusedisorderposthospitalizationduringthecovid19pandemic |