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Factors affecting state railway of Thailand (SRT) passenger train service use decision: A structural equation model
The State Railway of Thailand's (SRT) rail passenger ridership has dropped from a peak of 88 million rides in 1994 to less than 23 million in 2022, with the reasons for this collapse being numerous. Therefore, the authors set out to examine how organizational image (OI), service quality (SQ), s...
| Autores principales: | , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
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Elsevier
2023
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10149217/ https://www.ncbi.nlm.nih.gov/pubmed/37131428 http://dx.doi.org/10.1016/j.heliyon.2023.e15660 |