Improved professional practices in social services through Emotional Labor strategies

The present study provides an analysis of Emotional Labor (EL) and its consequences for professional social work practitioners in Georgia. This mixed-methods study comprised two stages. First, a qualitative study was conducted to determine the organizational characteristics defined by social work pr...

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Detalles Bibliográficos
Autores principales: Gvelesiani, Tea, Sadzaglishvili, Shorena, Gigineishvili, Ketevan, Lekishvili, Ketevan, Namitcheishvili, Salome
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2023
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10149824/
https://www.ncbi.nlm.nih.gov/pubmed/37138975
http://dx.doi.org/10.3389/fpsyg.2023.1145175
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author Gvelesiani, Tea
Sadzaglishvili, Shorena
Gigineishvili, Ketevan
Lekishvili, Ketevan
Namitcheishvili, Salome
author_facet Gvelesiani, Tea
Sadzaglishvili, Shorena
Gigineishvili, Ketevan
Lekishvili, Ketevan
Namitcheishvili, Salome
author_sort Gvelesiani, Tea
collection PubMed
description The present study provides an analysis of Emotional Labor (EL) and its consequences for professional social work practitioners in Georgia. This mixed-methods study comprised two stages. First, a qualitative study was conducted to determine the organizational characteristics defined by social work practitioners (N = 70). Second, a quantitative study was undertaken among the members of the Georgian Association of Social Workers (N = 165) to determine the direct and indirect influences of organizational characteristics on EL and work outcomes, namely, personal accomplishment and burnout. The results are pragmatic and applicable for organizations providing social services to gain positive results at the individual and organizational levels.
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spelling pubmed-101498242023-05-02 Improved professional practices in social services through Emotional Labor strategies Gvelesiani, Tea Sadzaglishvili, Shorena Gigineishvili, Ketevan Lekishvili, Ketevan Namitcheishvili, Salome Front Psychol Psychology The present study provides an analysis of Emotional Labor (EL) and its consequences for professional social work practitioners in Georgia. This mixed-methods study comprised two stages. First, a qualitative study was conducted to determine the organizational characteristics defined by social work practitioners (N = 70). Second, a quantitative study was undertaken among the members of the Georgian Association of Social Workers (N = 165) to determine the direct and indirect influences of organizational characteristics on EL and work outcomes, namely, personal accomplishment and burnout. The results are pragmatic and applicable for organizations providing social services to gain positive results at the individual and organizational levels. Frontiers Media S.A. 2023-04-17 /pmc/articles/PMC10149824/ /pubmed/37138975 http://dx.doi.org/10.3389/fpsyg.2023.1145175 Text en Copyright © 2023 Gvelesiani, Sadzaglishvili, Gigineishvili, Lekishvili and Namitcheishvili. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
spellingShingle Psychology
Gvelesiani, Tea
Sadzaglishvili, Shorena
Gigineishvili, Ketevan
Lekishvili, Ketevan
Namitcheishvili, Salome
Improved professional practices in social services through Emotional Labor strategies
title Improved professional practices in social services through Emotional Labor strategies
title_full Improved professional practices in social services through Emotional Labor strategies
title_fullStr Improved professional practices in social services through Emotional Labor strategies
title_full_unstemmed Improved professional practices in social services through Emotional Labor strategies
title_short Improved professional practices in social services through Emotional Labor strategies
title_sort improved professional practices in social services through emotional labor strategies
topic Psychology
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10149824/
https://www.ncbi.nlm.nih.gov/pubmed/37138975
http://dx.doi.org/10.3389/fpsyg.2023.1145175
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