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Health Communication Research Informs Inflammatory Bowel Disease Practice and Research: A Narrative Review
BACKGROUND: In the absence of targeted empirical evidence on effective clinical communication in inflammatory bowel disease (IBD), a broad overview of existing evidence on effective communication in healthcare and available recommendations for communication in telehealth is provided and mapped onto...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Oxford University Press
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10164291/ https://www.ncbi.nlm.nih.gov/pubmed/37162798 http://dx.doi.org/10.1093/crocol/otad021 |
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author | Karimi, Neda Moore, Alison Rotha Lukin, Annabelle Connor, Susan J |
author_facet | Karimi, Neda Moore, Alison Rotha Lukin, Annabelle Connor, Susan J |
author_sort | Karimi, Neda |
collection | PubMed |
description | BACKGROUND: In the absence of targeted empirical evidence on effective clinical communication in inflammatory bowel disease (IBD), a broad overview of existing evidence on effective communication in healthcare and available recommendations for communication in telehealth is provided and mapped onto IBD research and practice. METHODS: A narrative literature review was conducted using Pubmed and Scopus databases and snowballing literature search. RESULTS: Evidence-based relationship building strategies include communicating emotions, acknowledging and addressing patients’ hesitancy, and ensuring continued support. A particular recommendation regarding telehealth interaction is to avoid long stretches of talk. Effective informational strategies include facilitating and supporting information exchange and considering patients’ preferences in decision-making. In teleconsultations, clinicians should ask direct questions about patients’ emotional state, clarify their understanding of patients’ concerns and check patients’ understanding, address at least one patient-reported outcome when discussing the recommended treatment, and shorten the consultation where possible. Strategies for maximizing effective clinical communication in the spoken communicative mode include using infographics and simple language, and assessing adherence at the beginning of the consultation. For teleconsultations, clinicians are advised to allow patients to explain the reason for their call at the beginning of the teleconsultation, probe additional concerns early and before ending the teleconsultation, and be mindful of technical issues such as voice delays. CONCLUSIONS: Use of question prompt lists, decision aids, micro-lessons, and communication training interventions for clinicians could be beneficial in IBD care. Further research into the implementation of such interventions as well as clinical communication concerns specific to IBD is warranted. |
format | Online Article Text |
id | pubmed-10164291 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | Oxford University Press |
record_format | MEDLINE/PubMed |
spelling | pubmed-101642912023-05-08 Health Communication Research Informs Inflammatory Bowel Disease Practice and Research: A Narrative Review Karimi, Neda Moore, Alison Rotha Lukin, Annabelle Connor, Susan J Crohns Colitis 360 Hot Topic Review BACKGROUND: In the absence of targeted empirical evidence on effective clinical communication in inflammatory bowel disease (IBD), a broad overview of existing evidence on effective communication in healthcare and available recommendations for communication in telehealth is provided and mapped onto IBD research and practice. METHODS: A narrative literature review was conducted using Pubmed and Scopus databases and snowballing literature search. RESULTS: Evidence-based relationship building strategies include communicating emotions, acknowledging and addressing patients’ hesitancy, and ensuring continued support. A particular recommendation regarding telehealth interaction is to avoid long stretches of talk. Effective informational strategies include facilitating and supporting information exchange and considering patients’ preferences in decision-making. In teleconsultations, clinicians should ask direct questions about patients’ emotional state, clarify their understanding of patients’ concerns and check patients’ understanding, address at least one patient-reported outcome when discussing the recommended treatment, and shorten the consultation where possible. Strategies for maximizing effective clinical communication in the spoken communicative mode include using infographics and simple language, and assessing adherence at the beginning of the consultation. For teleconsultations, clinicians are advised to allow patients to explain the reason for their call at the beginning of the teleconsultation, probe additional concerns early and before ending the teleconsultation, and be mindful of technical issues such as voice delays. CONCLUSIONS: Use of question prompt lists, decision aids, micro-lessons, and communication training interventions for clinicians could be beneficial in IBD care. Further research into the implementation of such interventions as well as clinical communication concerns specific to IBD is warranted. Oxford University Press 2023-04-21 /pmc/articles/PMC10164291/ /pubmed/37162798 http://dx.doi.org/10.1093/crocol/otad021 Text en © The Author(s) 2023. Published by Oxford University Press on behalf of Crohn's & Colitis Foundation. https://creativecommons.org/licenses/by/4.0/This is an Open Access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted reuse, distribution, and reproduction in any medium, provided the original work is properly cited. |
spellingShingle | Hot Topic Review Karimi, Neda Moore, Alison Rotha Lukin, Annabelle Connor, Susan J Health Communication Research Informs Inflammatory Bowel Disease Practice and Research: A Narrative Review |
title | Health Communication Research Informs Inflammatory Bowel Disease Practice and Research: A Narrative Review |
title_full | Health Communication Research Informs Inflammatory Bowel Disease Practice and Research: A Narrative Review |
title_fullStr | Health Communication Research Informs Inflammatory Bowel Disease Practice and Research: A Narrative Review |
title_full_unstemmed | Health Communication Research Informs Inflammatory Bowel Disease Practice and Research: A Narrative Review |
title_short | Health Communication Research Informs Inflammatory Bowel Disease Practice and Research: A Narrative Review |
title_sort | health communication research informs inflammatory bowel disease practice and research: a narrative review |
topic | Hot Topic Review |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10164291/ https://www.ncbi.nlm.nih.gov/pubmed/37162798 http://dx.doi.org/10.1093/crocol/otad021 |
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