The Effects of Expressing Empathy/Autonomy Support Using a COVID-19 Vaccination Chatbot: Experimental Study in a Sample of Belgian Adults

BACKGROUND: Chatbots are increasingly used to support COVID-19 vaccination programs. Their persuasiveness may depend on the conversation-related context. OBJECTIVE: This study aims to investigate the moderating role of the conversation quality and chatbot expertise cues in the effects of expressing...

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Detalles Bibliográficos
Autores principales: Trzebiński, Wojciech, Claessens, Toni, Buhmann, Jeska, De Waele, Aurélie, Hendrickx, Greet, Van Damme, Pierre, Daelemans, Walter, Poels, Karolien
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2023
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10173706/
https://www.ncbi.nlm.nih.gov/pubmed/37074978
http://dx.doi.org/10.2196/41148

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