Cargando…

Validity of patients' online reviews at direct-to-consumer teleconsultation platforms: a protocol for a cross-sectional study using unannounced standardised patients

INTRODUCTION: As direct-to-consumer teleconsultation (hereafter referred to as ‘teleconsultation’) has gained popularity, an increasing number of patients have been leaving online reviews of their teleconsultation experiences. These reviews can help guide patients in identifying doctors for telecons...

Descripción completa

Detalles Bibliográficos
Autores principales:	Xie, Yunyun, He, Wenjun, Wan, Yuting, Luo, Huanyuan, Cai, Yiyuan, Gong, Wenjie, Liu, Siyuan, Zhong, Dongmei, Hu, Wenping, Zhang, Lanping, Li, Jiaqi, Zhao, Qing, Lv, Sensen, Li, Chunping, Zhang, Zhang, Li, Changchang, Chen, Xiaoshan, Huang, Wangqing, Wang, Yutong, Xu, Dong
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	BMJ Publishing Group 2023
Materias:	Health Services Research
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10173992/ https://www.ncbi.nlm.nih.gov/pubmed/37164474 http://dx.doi.org/10.1136/bmjopen-2023-071783

Ejemplares similares

Improving eye care quality through brief verbal intervention on optometry service provider by using unannounced standardized patient with refractive error: study protocol for a randomized controlled trial
por: Liang, Huijuan, et al.
Publicado: (2023)

Assessing the quality of primary healthcare in seven Chinese provinces with unannounced standardised patients: protocol of a cross-sectional survey
por: Xu, Dong Roman, et al.
Publicado: (2019)

Quality of refractive error care (Q.REC) in Cambodia, Malaysia and Pakistan: protocol for a cross-sectional unannounced standardised patient study
por: Burnett, Anthea M, et al.
Publicado: (2022)

Comparison of patient exit interviews with unannounced standardised patients for assessing HIV service delivery in Zambia: a study nested within a cluster randomised trial
por: Sikombe, Kombatende, et al.
Publicado: (2023)

Quality of refractive error care in Pakistan: an unannounced standardised patient study
por: Lee, Ling, et al.
Publicado: (2023)

Comparing quality of primary healthcare between public and private providers in China: study protocol of a cross-sectional study using unannounced standardised patients in seven provinces of China
por: Xu, Dong, et al.
Publicado: (2021)

Education improves referral of patients suspected of having spondyloarthritis by general practitioners: a study with unannounced standardised patients in daily practice
por: van Onna, Marloes, et al.
Publicado: (2015)

Using unannounced standardised patients to obtain data on quality of care in low-income and middle-income countries: key challenges and opportunities
por: Wiseman, Virginia, et al.
Publicado: (2019)

Do private providers give patients what they demand, even if it is inappropriate? A randomised study using unannounced standardised patients in Kenya
por: Kwan, Ada, et al.
Publicado: (2022)

Service Evaluation Exploring the Use of Standardised Assessment Tools to Assess Non-Cognitive Symptoms of Dementia
por: Romeu, Daniel, et al.
Publicado: (2022)

Impact of a nurse-led teleconsultation strategy for cardiovascular disease management during COVID-19 pandemic in India: a pyramid model feasibility study
por: Mohan, Bishav, et al.
Publicado: (2022)

Unannounced Meals in the Artificial Pancreas: Detection Using Continuous Glucose Monitoring
por: Ramkissoon, Charrise M., et al.
Publicado: (2018)

Comparison of Primary Care Patients’ and Unannounced Standardized Patients’ Perceptions of Care
por: Altshuler, Lisa, et al.
Publicado: (2023)

Enhancing residents’ neonatal resuscitation competency through unannounced simulation-based training
por: Surcouf, Jeffrey W., et al.
Publicado: (2013)

Teleconsultation demand classification and service analysis
por: Chen, Wenjia, et al.
Publicado: (2021)

Safeguarding and teleconsultation for abortion
por: Romanis, Elizabeth Chloe, et al.
Publicado: (2021)

Teleconsultation and videoconsultation forever?()
por: Morcillo Serra, César, et al.
Publicado: (2022)

Trends in Canadian hospital standardised mortality ratios and palliative care coding 2004–2010: a retrospective database analysis
por: Chong, Christopher AKY, et al.
Publicado: (2012)

Unannounced telephone pill counts for assessing varenicline adherence in a pilot clinical trial
por: Thompson, Nia, et al.
Publicado: (2011)

Can unannounced simulated cardiac arrest reduce pauses in chest compressions and time to defibrillation?
por: Mondrup, Frederik, et al.
Publicado: (2010)

Unannounced telephone interviews: A useful and positively received tool in the reinforcement of lifestyle intervention
por: Brekke, Hilde Kristin, et al.
Publicado: (2009)

Unannounced versus announced hospital surveys: a nationwide cluster-randomized controlled trial
por: Ehlers, Lars Holger, et al.
Publicado: (2017)

Igniting activation: Using unannounced standardized patients to measure patient activation in smoking cessation
por: Wilhite, Jeffrey A., et al.
Publicado: (2019)

The agonizing effects of uncertainty: Effects of announced vs. unannounced performance assessments on emotions and achievement
por: Bieleke, Maik, et al.
Publicado: (2022)

The Agreement Between Virtual Patient and Unannounced Standardized Patient Assessments in Evaluating Primary Health Care Quality: Multicenter, Cross-sectional Pilot Study in 7 Provinces of China
por: Zeng, Minrui, et al.
Publicado: (2022)

A randomised controlled pilot study of standardised counselling and cost-free pharmacotherapy for smoking cessation among stroke and TIA patients
por: Papadakis, Sophia, et al.
Publicado: (2011)

Digital Teleconsultation: Clinical Perspectives
por: Wilbur, David
Publicado: (2014)

Brief Technical Guide for Teleconsultation
por: Mondal, Himel, et al.
Publicado: (2020)

Teleconsultation for eye health delivery
por: Das, Anthony Vipin
Publicado: (2022)

Investigating office buildings evacuations using unannounced fire drills: The case study of CERN, Switzerland
por: Rahouti, Anass, et al.
Publicado: (2021)

Impact of an unannounced standardized veteran program on access to community-based services for veterans experiencing homelessness
por: Weiner, Saul J, et al.
Publicado: (2021)

Impact of Unannounced Standardized Patient Audit and Feedback on Care, Documentation, and Costs: an Experiment and Claims Analysis
por: Schwartz, Alan, et al.
Publicado: (2020)

Challenges in making standardisation work in healthcare: lessons from a qualitative interview study of a line-labelling policy in a UK region
por: Kriznik, Natasha Marie, et al.
Publicado: (2019)

Standardised mortality ratios as a user-friendly performance metric and trigger for quality improvement in a Flemish hospital network: multicentre retrospective study
por: Tambeur, Wim, et al.
Publicado: (2019)

Covert checks by standardised patients of general practitioners' delivery of new periodic health examinations: clustered cross-sectional study from a consumer organisation
por: Piribauer, Franz, et al.
Publicado: (2012)

Standardising Training of Nurses in an Evidence-Based Psychosocial Intervention for Perinatal Depression: Randomized Trial of Electronic vs. Face-to-Face Training in China
por: Nisar, Anum, et al.
Publicado: (2022)

Télémédecine, téléconsultation en médécine périopératoire
por: Ceruti, Charlotte, et al.
Publicado: (2020)

Ophthalmologists on Smartphones: Image-Based Teleconsultation
por: Mohan, Amit, et al.
Publicado: (2019)

Online Translation Tools as an Adjunct in Teleconsultations
por: Kaliyadan, Feroze, et al.
Publicado: (2021)

Unannounced standardized patients: a promising method of assessing patient-centered care in your health care system
por: Zabar, Sondra, et al.
Publicado: (2014)

Cannot write session to /tmp/vufind_sessions/sess_2opucd3qnf5jovo28opng6oe8s