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Attributions and perpetrators of incivility in academic surgery

PURPOSE: Although incivility has been described in other specialties, little is known about the attributes and perpetrators of it in academic surgery. The goal of this study was to identify attributes and commonly associated perpetrators of incivility experienced by trainees and faculty at academic...

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Autores principales: Santosa, Katherine B., Hayward, Laura, Matusko, Niki, Kubiak, Carrie A., Strong, Amy L., Waljee, Jennifer F., Jagsi, Reshma, Sandhu, Gurjit
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10174620/
https://www.ncbi.nlm.nih.gov/pubmed/38013864
http://dx.doi.org/10.1007/s44186-023-00129-1
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author Santosa, Katherine B.
Hayward, Laura
Matusko, Niki
Kubiak, Carrie A.
Strong, Amy L.
Waljee, Jennifer F.
Jagsi, Reshma
Sandhu, Gurjit
author_facet Santosa, Katherine B.
Hayward, Laura
Matusko, Niki
Kubiak, Carrie A.
Strong, Amy L.
Waljee, Jennifer F.
Jagsi, Reshma
Sandhu, Gurjit
author_sort Santosa, Katherine B.
collection PubMed
description PURPOSE: Although incivility has been described in other specialties, little is known about the attributes and perpetrators of it in academic surgery. The goal of this study was to identify attributes and commonly associated perpetrators of incivility experienced by trainees and faculty at academic surgery programs in the U.S. METHODS: A web-based survey including the Workplace Incivility Scale (WIS) and questions regarding attributions and perpetrators of incivility was sent to trainees and faculty at academic institutions across the U.S. In addition to descriptive statistics, multivariable regression models were built to determine the impact of perpetrator type and number on overall incivility scores. RESULTS: We received 367 of 2,661 (13.8%) responses. Top three reasons for incivility were surgery hierarchy (50.1%), respondent’s gender (33.8%) and intergenerational differences (28.1%). Faculty (58.6%), patients (36.8%), and nursing staff (31.9%) were the most reported parties responsible for incivility. Female surgeons reported experiencing incivility more frequently from all three top responsible parties (i.e., faculty, patients, and nurses) when compared to other gender identities. Additionally, those who reported faculty (β = 0.61, 95%CI 0.39–0.82) or nurses (β = 0.23, 95%CI 0.009–0.45) as perpetrators of incivility reported an increase in overall incivility scores. CONCLUSIONS: Incivility in surgery is frequently attributed to surgery hierarchy, gender, and intergenerational differences. Surgical trainees and faculty reported that faculty, patients, and nurses were the most commonly identified as responsible for uncivil events in the surgical workforce. Exposure to a greater variety of perpetrators of incivility increases overall levels of incivility, emphasizing the importance of eliminating incivility from all sources. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1007/s44186-023-00129-1.
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spelling pubmed-101746202023-05-14 Attributions and perpetrators of incivility in academic surgery Santosa, Katherine B. Hayward, Laura Matusko, Niki Kubiak, Carrie A. Strong, Amy L. Waljee, Jennifer F. Jagsi, Reshma Sandhu, Gurjit Global Surg Educ Original Article PURPOSE: Although incivility has been described in other specialties, little is known about the attributes and perpetrators of it in academic surgery. The goal of this study was to identify attributes and commonly associated perpetrators of incivility experienced by trainees and faculty at academic surgery programs in the U.S. METHODS: A web-based survey including the Workplace Incivility Scale (WIS) and questions regarding attributions and perpetrators of incivility was sent to trainees and faculty at academic institutions across the U.S. In addition to descriptive statistics, multivariable regression models were built to determine the impact of perpetrator type and number on overall incivility scores. RESULTS: We received 367 of 2,661 (13.8%) responses. Top three reasons for incivility were surgery hierarchy (50.1%), respondent’s gender (33.8%) and intergenerational differences (28.1%). Faculty (58.6%), patients (36.8%), and nursing staff (31.9%) were the most reported parties responsible for incivility. Female surgeons reported experiencing incivility more frequently from all three top responsible parties (i.e., faculty, patients, and nurses) when compared to other gender identities. Additionally, those who reported faculty (β = 0.61, 95%CI 0.39–0.82) or nurses (β = 0.23, 95%CI 0.009–0.45) as perpetrators of incivility reported an increase in overall incivility scores. CONCLUSIONS: Incivility in surgery is frequently attributed to surgery hierarchy, gender, and intergenerational differences. Surgical trainees and faculty reported that faculty, patients, and nurses were the most commonly identified as responsible for uncivil events in the surgical workforce. Exposure to a greater variety of perpetrators of incivility increases overall levels of incivility, emphasizing the importance of eliminating incivility from all sources. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1007/s44186-023-00129-1. Springer US 2023-05-11 2023 /pmc/articles/PMC10174620/ /pubmed/38013864 http://dx.doi.org/10.1007/s44186-023-00129-1 Text en © The Author(s), under exclusive licence to Association for Surgical Education 2023, Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law. This article is made available via the PMC Open Access Subset for unrestricted research re-use and secondary analysis in any form or by any means with acknowledgement of the original source. These permissions are granted for the duration of the World Health Organization (WHO) declaration of COVID-19 as a global pandemic.
spellingShingle Original Article
Santosa, Katherine B.
Hayward, Laura
Matusko, Niki
Kubiak, Carrie A.
Strong, Amy L.
Waljee, Jennifer F.
Jagsi, Reshma
Sandhu, Gurjit
Attributions and perpetrators of incivility in academic surgery
title Attributions and perpetrators of incivility in academic surgery
title_full Attributions and perpetrators of incivility in academic surgery
title_fullStr Attributions and perpetrators of incivility in academic surgery
title_full_unstemmed Attributions and perpetrators of incivility in academic surgery
title_short Attributions and perpetrators of incivility in academic surgery
title_sort attributions and perpetrators of incivility in academic surgery
topic Original Article
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10174620/
https://www.ncbi.nlm.nih.gov/pubmed/38013864
http://dx.doi.org/10.1007/s44186-023-00129-1
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