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Determinants of Bangladeshi patients' decision-making process and satisfaction toward medical tourism in India
OBJECTIVES: The aims are to explore the factors influencing Bangladeshi patients' decision-making process and their satisfaction level toward medical tourism in India. METHODS: The study used a quantitative research approach with a cross-sectional survey. Data were collected from the patients o...
Autores principales: | , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10185743/ https://www.ncbi.nlm.nih.gov/pubmed/37200988 http://dx.doi.org/10.3389/fpubh.2023.1137929 |
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author | Zakaria, Muhammad Islam, Muhammad Aminul Islam, Md Khadimul Begum, Aklima Poly, Nahida Akter Cheng, Feng Xu, Junfang |
author_facet | Zakaria, Muhammad Islam, Muhammad Aminul Islam, Md Khadimul Begum, Aklima Poly, Nahida Akter Cheng, Feng Xu, Junfang |
author_sort | Zakaria, Muhammad |
collection | PubMed |
description | OBJECTIVES: The aims are to explore the factors influencing Bangladeshi patients' decision-making process and their satisfaction level toward medical tourism in India. METHODS: The study used a quantitative research approach with a cross-sectional survey. Data were collected from the patients or their relatives (N = 388) who would have decided to travel to India for medical and treatment purposes at the Chittagong Indian visa center (IVAC). Data were collected using a structured, pre-tested, and facilitator-administered questionnaire, which mainly included the social demographic characteristics, health status, medical tourism information and medical tourism index. Hierarchical regression analysis was performed to explore the factors influencing their satisfaction level toward medical tourism in India. RESULTS: More than three-fourths of the participants had visited India for self-treatment. Of the participants, 14% were cardiology patients, and 13% suffered from cancer. The relatives were the key source of information regarding medical tourism for more than one-fourth of the respondents. India's availability of well-experienced doctors, hospital/medical facilities with high standards, well-trained doctors, reputable doctors, and quality treatments and medical materials were top-ranked items. Regression results depict that facility and services appeared as the strongest factor (β = 0.24, t = 4.71, p < 0.001) followed by tourism destination factor (β = 0.16, t = 3.11, p = 0.002), medical tourism costs factor (β = 0.16, t = 3.24, p = 0.001) and country environment factor (β = 0.15, t = 2.69, p = 0.007). CONCLUSIONS: We found that the factor related to facility and services is one of the strongest predictors in our models. Therefore, home countries must strengthen the health care providers' advanced professional training, including service attitudes. Moreover, it is important to lessen the language barrier, reduce the airfare for medical tourists, and make the treatment cost more affordable for patients. |
format | Online Article Text |
id | pubmed-10185743 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2023 |
publisher | Frontiers Media S.A. |
record_format | MEDLINE/PubMed |
spelling | pubmed-101857432023-05-17 Determinants of Bangladeshi patients' decision-making process and satisfaction toward medical tourism in India Zakaria, Muhammad Islam, Muhammad Aminul Islam, Md Khadimul Begum, Aklima Poly, Nahida Akter Cheng, Feng Xu, Junfang Front Public Health Public Health OBJECTIVES: The aims are to explore the factors influencing Bangladeshi patients' decision-making process and their satisfaction level toward medical tourism in India. METHODS: The study used a quantitative research approach with a cross-sectional survey. Data were collected from the patients or their relatives (N = 388) who would have decided to travel to India for medical and treatment purposes at the Chittagong Indian visa center (IVAC). Data were collected using a structured, pre-tested, and facilitator-administered questionnaire, which mainly included the social demographic characteristics, health status, medical tourism information and medical tourism index. Hierarchical regression analysis was performed to explore the factors influencing their satisfaction level toward medical tourism in India. RESULTS: More than three-fourths of the participants had visited India for self-treatment. Of the participants, 14% were cardiology patients, and 13% suffered from cancer. The relatives were the key source of information regarding medical tourism for more than one-fourth of the respondents. India's availability of well-experienced doctors, hospital/medical facilities with high standards, well-trained doctors, reputable doctors, and quality treatments and medical materials were top-ranked items. Regression results depict that facility and services appeared as the strongest factor (β = 0.24, t = 4.71, p < 0.001) followed by tourism destination factor (β = 0.16, t = 3.11, p = 0.002), medical tourism costs factor (β = 0.16, t = 3.24, p = 0.001) and country environment factor (β = 0.15, t = 2.69, p = 0.007). CONCLUSIONS: We found that the factor related to facility and services is one of the strongest predictors in our models. Therefore, home countries must strengthen the health care providers' advanced professional training, including service attitudes. Moreover, it is important to lessen the language barrier, reduce the airfare for medical tourists, and make the treatment cost more affordable for patients. Frontiers Media S.A. 2023-05-02 /pmc/articles/PMC10185743/ /pubmed/37200988 http://dx.doi.org/10.3389/fpubh.2023.1137929 Text en Copyright © 2023 Zakaria, Islam, Islam, Begum, Poly, Cheng and Xu. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms. |
spellingShingle | Public Health Zakaria, Muhammad Islam, Muhammad Aminul Islam, Md Khadimul Begum, Aklima Poly, Nahida Akter Cheng, Feng Xu, Junfang Determinants of Bangladeshi patients' decision-making process and satisfaction toward medical tourism in India |
title | Determinants of Bangladeshi patients' decision-making process and satisfaction toward medical tourism in India |
title_full | Determinants of Bangladeshi patients' decision-making process and satisfaction toward medical tourism in India |
title_fullStr | Determinants of Bangladeshi patients' decision-making process and satisfaction toward medical tourism in India |
title_full_unstemmed | Determinants of Bangladeshi patients' decision-making process and satisfaction toward medical tourism in India |
title_short | Determinants of Bangladeshi patients' decision-making process and satisfaction toward medical tourism in India |
title_sort | determinants of bangladeshi patients' decision-making process and satisfaction toward medical tourism in india |
topic | Public Health |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10185743/ https://www.ncbi.nlm.nih.gov/pubmed/37200988 http://dx.doi.org/10.3389/fpubh.2023.1137929 |
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