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The never-ending patient journey of chronically ill patients: A qualitative case study on touchpoints in relation to patient-centered care

BACKGROUND: Healthcare professionals caring for chronically ill patients increasingly want to provide patient-centered care (PCC). By understanding each individual patient journey, they can significantly improve the quality of PCC. A patient journey consists of patient interactions, so-called touchp...

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Detalles Bibliográficos
Autores principales: Maas, Vera K., Dibbets, Frederik H., Peters, Vincent J. T., Meijboom, Bert R., van Bijnen, Daniëlle
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10191281/
https://www.ncbi.nlm.nih.gov/pubmed/37195966
http://dx.doi.org/10.1371/journal.pone.0285872

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