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One for all or all for one? An integrative review of research on frequent callers
OBJECTIVE: Telephone health services is an increasing and integral part of health care in several countries. Callers who call repeatedly, in the current study “frequent callers” are present in all kinds of healthcare services, often constitute a considerable proportion of the total amount of calls a...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10194234/ https://www.ncbi.nlm.nih.gov/pubmed/37213782 http://dx.doi.org/10.1016/j.pecinn.2022.100070 |