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Help! Caring for People With Mental Health Problems in the Emergency Department: A Qualitative Study

INTRODUCTION: After coronavirus disease 2019, there has been an increase in patients in the emergency department with mental health conditions. They are usually received by professionals who are not specialized in mental health. This study aimed to describe nursing staff's experiences in the em...

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Autores principales: García-Carpintero Blas, Eva, Gómez-Moreno, Cristina, Moreno-Gomez-Toledano, Rafael, Ayuso-del-Olmo, Helena, Rodrigo-Guijarro, Eva, Polo-Martínez, Silvia, Manso Perea, Cesar, Vélez-Vélez, Esperanza
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Emergency Nurses Association. Published by Elsevier Inc. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10237324/
https://www.ncbi.nlm.nih.gov/pubmed/37269252
http://dx.doi.org/10.1016/j.jen.2023.04.007
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author García-Carpintero Blas, Eva
Gómez-Moreno, Cristina
Moreno-Gomez-Toledano, Rafael
Ayuso-del-Olmo, Helena
Rodrigo-Guijarro, Eva
Polo-Martínez, Silvia
Manso Perea, Cesar
Vélez-Vélez, Esperanza
author_facet García-Carpintero Blas, Eva
Gómez-Moreno, Cristina
Moreno-Gomez-Toledano, Rafael
Ayuso-del-Olmo, Helena
Rodrigo-Guijarro, Eva
Polo-Martínez, Silvia
Manso Perea, Cesar
Vélez-Vélez, Esperanza
author_sort García-Carpintero Blas, Eva
collection PubMed
description INTRODUCTION: After coronavirus disease 2019, there has been an increase in patients in the emergency department with mental health conditions. They are usually received by professionals who are not specialized in mental health. This study aimed to describe nursing staff's experiences in the emergency department, in the care they provide to people with mental health problems who often feel stigmatized by society and also in health care settings. METHODS: This is a descriptive qualitative study with a phenomenological approach. The participants were nurses from the Spanish Health Service from the emergency department of the Community of Madrid hospitals. Recruitment was performed by convenience sampling snowball sampling until data satruation was met. Data were collected through semistructured interviews conducted during January and February 2022. RESULTS: The exhaustive and detailed analysis of the nurses’ interviews made it possible to extract 3 main categories—health care, psychiatric patient, and work environment—with 10 subcategories. DISCUSSION: The main study findings were the need to train emergency nurses to be prepared to care for people who experience mental health concerns including bias education and the need for implementation of standardized protocols. Emergency nurses never doubted their ability to care for people experiencing mental health disorders. Still, they recognized that they needed specialized professionals’ support at certain critical moments.
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spelling pubmed-102373242023-06-05 Help! Caring for People With Mental Health Problems in the Emergency Department: A Qualitative Study García-Carpintero Blas, Eva Gómez-Moreno, Cristina Moreno-Gomez-Toledano, Rafael Ayuso-del-Olmo, Helena Rodrigo-Guijarro, Eva Polo-Martínez, Silvia Manso Perea, Cesar Vélez-Vélez, Esperanza J Emerg Nurs Research INTRODUCTION: After coronavirus disease 2019, there has been an increase in patients in the emergency department with mental health conditions. They are usually received by professionals who are not specialized in mental health. This study aimed to describe nursing staff's experiences in the emergency department, in the care they provide to people with mental health problems who often feel stigmatized by society and also in health care settings. METHODS: This is a descriptive qualitative study with a phenomenological approach. The participants were nurses from the Spanish Health Service from the emergency department of the Community of Madrid hospitals. Recruitment was performed by convenience sampling snowball sampling until data satruation was met. Data were collected through semistructured interviews conducted during January and February 2022. RESULTS: The exhaustive and detailed analysis of the nurses’ interviews made it possible to extract 3 main categories—health care, psychiatric patient, and work environment—with 10 subcategories. DISCUSSION: The main study findings were the need to train emergency nurses to be prepared to care for people who experience mental health concerns including bias education and the need for implementation of standardized protocols. Emergency nurses never doubted their ability to care for people experiencing mental health disorders. Still, they recognized that they needed specialized professionals’ support at certain critical moments. Emergency Nurses Association. Published by Elsevier Inc. 2023-06-02 /pmc/articles/PMC10237324/ /pubmed/37269252 http://dx.doi.org/10.1016/j.jen.2023.04.007 Text en © 2023 Emergency Nurses Association. Published by Elsevier Inc. All rights reserved. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.
spellingShingle Research
García-Carpintero Blas, Eva
Gómez-Moreno, Cristina
Moreno-Gomez-Toledano, Rafael
Ayuso-del-Olmo, Helena
Rodrigo-Guijarro, Eva
Polo-Martínez, Silvia
Manso Perea, Cesar
Vélez-Vélez, Esperanza
Help! Caring for People With Mental Health Problems in the Emergency Department: A Qualitative Study
title Help! Caring for People With Mental Health Problems in the Emergency Department: A Qualitative Study
title_full Help! Caring for People With Mental Health Problems in the Emergency Department: A Qualitative Study
title_fullStr Help! Caring for People With Mental Health Problems in the Emergency Department: A Qualitative Study
title_full_unstemmed Help! Caring for People With Mental Health Problems in the Emergency Department: A Qualitative Study
title_short Help! Caring for People With Mental Health Problems in the Emergency Department: A Qualitative Study
title_sort help! caring for people with mental health problems in the emergency department: a qualitative study
topic Research
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10237324/
https://www.ncbi.nlm.nih.gov/pubmed/37269252
http://dx.doi.org/10.1016/j.jen.2023.04.007
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