Prospective mixed-methods study evaluating the potential of a voicebot (CovBot) to relieve German health authorities during the COVID-19 infodemic

BACKGROUND: During the COVID-19 pandemic, telephone hotlines of local health authorities in Germany were overloaded due to information requests by the public. OBJECTIVE: Evaluating the use of a COVID-19-specific voicebot (CovBot) in local health authorities in Germany during the COVID-19 pandemic. T...

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Detalles Bibliográficos
Autores principales: Voelskow, Vanessa, Meßner, Claudia, Kurth, Tobias, Busam, Amelie, Glatz, Toivo, Ebert, Natalie
Formato: Online Artículo Texto
Lenguaje:English
Publicado: SAGE Publications 2023
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10262654/
https://www.ncbi.nlm.nih.gov/pubmed/37325074
http://dx.doi.org/10.1177/20552076231180677

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